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Best Western New Albany

9/10606 reviewsNew Albany

Luxurious Accommodation: Indulge in a relaxing stay at Best Western New Albany, where comfort meets convenience. Our 3-star hotel offers air-conditioned rooms with free WiFi, ensuring you stay connected throughout your visit. Convenient Amenities: Take advantage of our seasonal outdoor swimming pool, shared kitchen, and on-site ATM. For those craving homemade meals, select rooms feature a kitchen equipped with a fridge and microwave. Exceptional Services: Experience top-notch hospitality with a 24-hour front desk, shared lounge, and business centre available to cater to your every need. Book your stay now at Best Western New Albany and elevate your travel experience.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • Children welcome
  • Free parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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606 reviews

Guests liked

  • Friendly Staff
  • Convenient Location

Guests mentioned

  • Cleanliness Issues
  • Noisy Air Conditioning
  • Helen

    US · family_with_children · Oct 2026

    6/10

    Justin at the front desk was exceptional. Ruby in the bkfst area was very good as well. Apparently Ruby was called to cover a shift late..Management seemed uninterested in making coffee or having bkfst. Items ready for anyone that came down at 740 or later. Room was clean. Had to crawl under a desk to get a floor lamp to work..We stopped for the night on the way to Florida as we do 2-3 times a year. We thought we had found a good place to stay but we will find another place next time..So other than Justin and Ruby, we were not impressed with staff...

  • Daniel

    US · solo_traveller · Oct 2026

    10/10

    Front desk staff was very friendly and helpful getting me checked in. The key system had gone down due to a thunderstorm and he worked with his manager to do this manually and get my room assignment and key.

  • Hayley

    US · family_with_children · Oct 2026

    7/10

    Short and sweet, just what we needed!

    Its a nice place, very clean and comfortable. Everyone was nice. Really no complaints. I would definitely stay here again with my family.

    The bath tub in our room was a little rusty in a couple of small spots, but thats nitpicking. Other than that the room was nice. Also we didnt have any handsoap in our bathroom, and i dont like using refilled bottles because you just never know what people before have done to them. But for that reason we always bring our own stuff to use. So really its just a matter of preference for me. Everything was nice. I really have no major complaints at all.

  • Robert

    US · couple · Oct 2026

    2/10

    Absolutely dirty and disgusting.

    The room was incredibly dirty and it smelled very bad, of mold and other odors. The bathroom was also filthy.

  • Linda

    US · solo_traveller · Sep 2026

    7/10

    Friendly staff. Clean Quiet Location

    The bathroom door was binding on the floor, hard to close and open.

Location

400 State Highway 30 W · New Albany