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Best Western Plus Hotel Köln City

8.4/10113 reviewsCologne

Luxurious Spa Experience - Indulge in a relaxing time at our full-service spa, rejuvenating your body and mind. Delightful Dining - Enjoy a delicious meal at Tri Forum or opt for convenient room service. Unwind with a drink at the bar/lounge after a satisfying day. Convenient Location - Situated in the heart of Cologne, our 4-star hotel is in close proximity to major attractions like Cologne Cathedral and Musical Dome. Embark on a serene escape at Best Western Plus Hotel Köln City. Book now for an unforgettable experience.

What this place offers

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Shopping on site
  • Golfing nearby
  • Bicycle rentals nearby

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Pets allowed
  • Paid parking

• One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Cashless payment methods are available for all transactions. • Contactless check-in and contactless check-out are available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy. A deposit may be required at the property.

Available rooms

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113 reviews

Guests liked

  • Convenient transport links (metro ~10 min walk)
  • Smooth modern online/QR check-in
  • Spacious, quiet rooms with comfortable beds
  • Friendly and helpful reception and bar staff
  • Good breakfast variety included
  • Parking available
  • Spa available

Guests mentioned

  • Bathroom cleanliness/maintenance issues reported (hair, rust, mold)
  • Air-conditioning temperature control problems in one room
  • Elevator technical problems reported
  • Evening meals/drinks hampered by a cash-only/technical issue
  • Occasional difficulty reaching or indifferent staff
  • Slightly outside the city centre for some guests

  • Q6371YHmatthewb

    MALTA · Solo travel · Feb 2026

    8/10

    A very good stay

    I had an enjoyable stay at Best Western Plus Hotel Köln City. Although the hotel is located a bit outside the city centre, it’s still very convenient. There’s a metro station about a 10-minute walk away, with direct connections to the Hauptbahnhof, making it easy to reach central Cologne. Check-in was very smooth and modern. I completed it online before arrival, and once at the hotel, I simply scanned the QR code and received my key instantly — very efficient and hassle-free. I was given room 107, which overlooked the car park and the main road. Despite this, the room was surprisingly very quiet. It was spacious, with a comfortable double bed, a good-sized wardrobe, and an electric kettle for tea and coffee. The temperature inside the room was also very comfortable throughout my stay. The bathroom was clean and well-maintained, with shower gel, hand soap, and fresh towels provided. Breakfast was included and offered a good variety: cold cuts, bread, hot dishes, and sweet pastries. A nice way to start the day. Overall, it was a very pleasant and comfortable stay, and I would happily stay here again.

  • Aron

    partner · Sep 2025

    10/10

    I love the place was wonderful to stay

  • Richard

    Aug 2025

    10/10

    Very convenient, close to the park where you can go for running . Safe area

  • Zeljko

    Jul 2025

    10/10

    Very good experience. Big room with big comfort bed for good rest. Kind staff and parking with enough free lots.

  • iSebi

    BERLIN · Solo travel · Jul 2025

    4/10

    Easy to book and check-in, but overall not a good experience

    There was hair, rust, and mold in the bathroom. Rust was mostly on the equipped chair as it was a room for wheelchair, but this equipment should be cleaned and repaired, as it run downs when you shower. Even with the air conditioning set to 30, it continued to cool down, forcing me to turn it off but then turn it back on because it was too hot, and then it got very cold. The staff doesn't care. It's self-service anyway so not easy to reach someone. Location is not full center but not far from a good transport line, however, might be long wait on evening and week-ends, I would recommend to check what you want to reach to maybe find a better location.

Location

Innere Kanalstr. 15 · Cologne