Best Western Plus Kansas City Sports Complex Hotel

301 reviews

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  Quest43395818742

  Friends getaway · Oct 2025

  10/10

  Great stay and perfect hotel for a chiefs game and going into Kansas City.

  We came all the way from Liverpool, UK to watch a Kansas City Chiefs game. The hotel was right across the way from arrowhead stadium, the sole purpose of our visit. We really enjoyed our stay. People staying there were really welcoming. We laughed because we kept tripping people up when they didn't expect an English accent. This became a great ice breaker which led to instant conversations. Lorraine who worked in the bar and front desk is a legend. She really made our stay feel even more relaxing. She was very welcoming, had time to chat and shown real interest in our day to day adventures while In Kansas City. She smiled, waved every time we came and went and even gave us a hug. She treated us like family. Other staff members where also very welcoming and I can't say anything bad about our stay. Yes, there are some stuff to nitpick about but we wasn't expecting it to be a five star hotel experience in terms of gliz and glamour. It was perfect for our needs. The hotel is in the right place and getting to and from downtown Kansas city was just an Uber or Lyft away, which was rather cheap. When we did have food in the bar, it was good. The bar staff made sure that they serviced your needs in a warm and friendly manner. I would 100% stay here again in a heart beat. There was not a moment where I felt unsafe. The hotel changes around game day as Chiefs fans appear from all over the place to stay at this hotel. On days like these, it adds to the overall vibe and builds up the excitement of game day. This was my first visit to Kansas City and the hotel and hopefully not the last.

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  Sarah

  Oct 2025

  6/10

  I hate the $100 deposit they take upon arrival for "incidentals". Should NOT have to do that. Especially when I only stayed ONE night. They allege to refund asap. That's ab 5-8 days. 🙄 Night-time staff were rude & unwelcoming. Bedsheets were dirty so i slept on top with my own blanket. Carpets could use a deep clean. Weird smell in room I stayed in. However, the morning staff- amazing; the breakfast crew- more amazing, friendly, & welcoming. Their breakfast is very good! Hot & fresh. Waffles, pancakes, eggs, potatoes, biscuits n gravy, cereal, fruit + more!

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  susannet175

  NORTH CAROLINA MOUNTAINS, NORTH CAROLINA · Couples · Oct 2025

  8/10

  Most amazing breakfast!

  The young lady at check-in was not very nice at all, but the lovely morning person and the breakfast attendants made plenty up for her. The room 308 was on the smaller side, but very clean; comfortable beds and bedding and awesome pillows; A/C worked well. The hotel is right across the Chiefs and Royals stadiums. The lobby is beautiful, with paintings from a local artist. The sports bar was unfortunately closed on a Sunday and the only place to eat without getting back in the Taco Bell (which turned out well). Now breakfast: the breakfast room is huge and it was the most amazing breakfast I have had in a hotel. Everything was fresh and delicious! Three kinds of fresh fruit ready to put on your fresh cottage cheese or waffles (plus apples and oranges); fresh scrambled eggs, biscuits, gravy, sausage patties, bacon, grits, French toast, bacon, hot maple syrup, and finally some room temperature butter and cream cheese (yeah! spreadable!), instant oatmeal, a nice selection of breads and more.

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  Sierra

  Oct 2025

  10/10

  Clean rooms comfy bed and great location

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  Joanna

  partner · Oct 2025

  6/10

  Way too pricy for 2 nights (4 x regular price cuz of nfl game)