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Best Western Plus Northwest Inn & Suites

8/10424 reviewsHouston

Luxurious Amenities Indulge in the outdoor swimming pool with a hot tub or stay active at the 24-hour fitness centre. Convenient Room Features Enjoy the convenience of a microwave, fridge, cable TV, and work desk in every room, along with complimentary WiFi. Prime Location Explore nearby attractions such as NRG Stadium, Minute Maid Park, and Memorial Park Golf Course, all within a short distance from the hotel. Book now to experience the perfect blend of comfort and convenience at Best Western Plus Northwest Inn and Suites Houston.

What this place offers

  • Shopping on site
  • Television in common areas
  • Front desk (limited hours)
  • Express check-in
  • Free wired internet
  • Snack bar/deli

Policies & house rules

  • Check-in from 15:00 until 00:00
  • Check-out until 12:00
  • Children welcome
  • No pets
  • Paid parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Swimming pool: Closed from Sat, Nov 1, 2025 until Sun, Mar 1, 2026 A deposit may be required at the property.

Available rooms

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424 reviews

Guests liked

  • Friendly staff
  • Good breakfast options

Guests mentioned

  • Check-in issues
  • Inconsistent service
  • Susan

    US · couple · Jan 2026

    7/10
  • Lam Cam Tu

    US · family_with_children · Jan 2026

    8/10
  • Estela

    US · couple · Jan 2026

    10/10

    Visiting granddaughter diagnozed with Leukemia.

    Breakfast was great. We had a variety of options.

  • Sherry

    US · family_with_children · Jan 2026

    4/10

    Very chaotic. Although front desk staff was very apologetic and accommodating not house keeping

    The drug paraphernalia in one room.The other room flooded all the way out into the hallway It was our handicapped room. We ended up being moved across the hall but it was not handicapped and there were none available. Then the electric plug in the bathroom we moved to was not working. I went back to the front desk and Maria said it was probably the breaker that had flipped off. After checking that was the issue. All of the flooding and move to second room created stress as we were getting ready for our nephews funeral.As of now I have not heard back from the hotel manager Mr.Haus Patel for any type of compensation. We had 2 rooms for 2 nights Also had a guess at end entrance of hotel pulled in sideways blocking the area as he cleaned his car. He had everything out of his vehicle around the ground and doorway. The gum on lamp shade was on there and had been for awhile. The pipe was on the sofe mattress as well as a tray found under cushions when removed for our 3 year old granddaughter to sleep on.

  • LaTonya

    US · family_with_children · Jan 2026

    1/10

    Not good

    The breakfast didn’t look appetizing, the bathroom in the room filled to the top when flushed. There was hair all over the bathroom. There were some stains on the bed sheets and stains on the curtains. We were not able to operate the tv.

Location

11611 Northwest Fwy · Houston