Bethel Lozana Guatape
Luxurious Mountain Views Bethel Lozana Guatape, a 5-star hotel in Guatapé, offers stunning mountain views from every room's balcony. Wake up to the serene beauty of the landscape and enjoy the tranquility of nature right at your doorstep. Relaxation and Adventure Indulge in ultimate relaxation with access to a sauna and hot tub, perfect for unwinding after a day of skiing or cycling in the area. For the adventurous souls, the hotel also offers ski equipment hire, ensuring a seamless and exciting experience. Exceptional Dining and Services Start your day right with an à la carte or continental breakfast served at the hotel. With room service, a concierge service, and tour organizing facilities, Bethel Lozana Guatape ensures a comfortable and memorable stay for all guests. Book your stay now at Bethel Lozana Guatape and experience luxury amidst nature's beauty!
What this place offers
- WiFi available
- Free WiFi
- Parking
- Free Parking
- Non-smoking rooms
- Restaurant
Policies & house rules
- Check-in from 15:00 until 22:00
- Check-out until 12:00
- Pets allowed
- Free parking
Available rooms
Select dates to see available rooms
You won't be charged yet
106 reviews
Guests liked
Guests mentioned
CO · extended_group · Jun 2026
Vale la pena
Ubicación y diseño muy buenos.
La comida regular
CO · couple · Jun 2026
Desconectar para conectar
Todo me encantó la comida
Todo me gustó
IE · couple · Jun 2026
Disaster would not recommend this Accommodation - Possum in room and no staff on site to support
Nothing of note due to bad experience
First, boat collecting us was scheduled for 2:30, arrived after 3pm with no communication that it was late despite us contacting hotel. Dinner was rushed, received our main course approx 10 mins after starter, Which we had only eaten half of, desert was the same, it came out 10 mins later & we had finished neither starter or main course. Understand kitchen closed at 8 but we sat down before 7, & we werent told that staff stop at 8pm exactly. At 1AM, we woke to sound of a Maricuela (possum) eating out of the bin in room. We immediately called number on sign in room stating if we see these animals in room to contact for assistance. This phone wasnt answered, we rang for 2 hours, WhatsApp messages werent acknowledged until 12pm the next day when we asked. I went to reception twice to seek assistance as animal was moving around the room, but there was no staff there (despite stating on booking.com theres 24hr security, there definitely isnt). Because of this my partner and I did not sleep at all. We were the only guests in hotel during our stay, so if staff were available we could have changed rooms if unable to deal with an animal in room. Very worrying from a safety point of view, if there was a medical emergency there was absolutely zero support from accommodation from 1AM until 12PM the next day. Next morning I followed up with staff to see were WhatsApp messages/calls received (7 calls/messages on WhatsApp/booking.com), at 11:58AM the hotel responded, apologising & offered late check out & 10% discount from food and drinks. As checkout is 12PM in hotel we were already checked out as message was sent 2 mins before checkout time. Upon speaking to staff members on site, was told the manager had phone during the night & they didnt see messages.Staff werent forthcoming with apologies or solutions, this was uncomfortable. We were offered 10% discount,& were charged for drinks we didnt have.
CO · couple · Jun 2026
CO · family_with_children · Jun 2026
Tranquilidad
Esta hermoso 🥰😍
El personal un poco serio !
Location
Vereda la Magdalena El Peñol · Guatapé