Birds of Paradise

6 reviews

• C

  Caroline

  US · family_with_children · Jul 2026

  5/10

  Good location, has potential. But needs serious attention. Too many issues for the amount of money charged.

  The location was good; it was clean. The home has potential.

  Upon arrival, we found only 2 bath towels, 2 wash cloths and 1 floor mat towel, 2 rolls of toilet paper, half roll paper towels, 1 dishwasher pod, a one inch container of dish soap and 2 clear kitchen trash bags. 1 BLANKET on kids bed NO Outside dining chairs Yellow ice in ice maker. And a mixture of kitchen items, dishes, silverware, cooking utensils. After notifying the “agency “ there were not enough towels, several different people returned text and emails saying it was stocked for the amount of people staying. 4 adults and 2 kids.🤬 NOT really!! Then they tried to say the cleaning crew couldn’t text a photo of “how she left the bathroom” but she emailed a photo that looked like a screenshot of the advertised photo that shows towels. This went on all day receiving emails of denial. I gave up and went to Walmart and got $3 bath towels and washcloths, enough for 6 people. Second would be appropriately working appliances. The lamp in kids room did not work. There were several lamps just for decor with no light bulbs?? Dryer didn’t work properly (did not dry) Then when maintenance person arrived the washer was so out of balance it rocked the entire home. Sounded like bombs going off. Maintenance tightened belt on washer which helped for a few days but that was all. We fixed the dryer ourselves as it was not taken care of. The aluminum hose is too long for it. Was horribly bent in one area and torn with large hole in another. The maintenance person did bring chairs though. Three (3) blue Academy folding chairs. These were to replace dining chairs 🤦🏼‍♀️but not tall enough to reach table. Master bed mattress is horrible. Like sleeping in a ditch. Pull out couch mattress, is like sleeping on rocks. The couches themselves have little to no support and should be replaced. There is also something wrong with the stabilization of home. Some movement is expected, especially during storms. But contractors should be notified about this home.

• B

  bible

  US · solo_traveller · Jun 2026

  3/10

  NO HOT WATER FOR A WEEK

  The house was fine . It was clean but not well stocked.

  No hot water. We arrived on Sun . and the cleaners were still there. So it was 4:20 before we could get in.we all took showers and only the 1st one was warm . The other 5 were cold. I reported it that night. They assured me there would be someone out to fix it. This went back and forth every day sometimes several times a day. I have it all saved. No one ever came to fix it. Cold showers for the entire week. Reported it to booking on Wed but got no response. Won't be using them either. All they gave back was 10$ a person per day for the inconvenience. Not enough. I spent so much time away from vacation trying to get them to take care of it. I have found the owners and will report to them too.

• M

  Mandy

  US · extended_group · Mar 2026

  7/10
• R

  REGINA

  partner · Oct 2025

  10/10

  The house is very clean, the kitchen is stocked with everything you need. Just an FYI- the coffee maker is old school- brew a pot, not a Keurig. Important to know if you are a coffee drinker so you know what type of coffee to bring. The driveway is nice and cemented- which is nice compared to the other places we have stayed at in Surfside which are mostly gravel. Location is great, you can see and hear the ocean. A small 1-2 minutes walk to the beach. All bedrooms are upstairs. The only small issues we noticed where the front door knob is barely hanging on. Its not in use because there is a keypad, but still noticeable. Also there was a stain on a rug upstairs- not a big deal. We tried to email both of these things when we arrived, but they were not deliverable. Great stay, I've already recommended this place to a couple friends.

• M

  Mariela

  Oct 2025

  10/10

  Stunning Property!

  For the first time, I found a place that looked even more stunning in person than in the photos. Every detail was thoughtfully arranged, and the staff who reached out to us were genuinely kind and attentive throughout our entire stay. I wholeheartedly recommend this property and cannot wait to return!