Birmingham Central Deluxe Inn

18 reviews

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  Nicola

  GB · family_with_children · Dec 2025

  8/10

  Great Christmas stay.

  We Had a great stay at Sam’s place, there was 12 of us staying for Christmas.. We had plenty of space and it was clean all round. The house is very well looked after, I will definitely be returning.. we all had a really comfortable stay.. The host was very responsive and was always available to answer any question promptly. Great WiFi - Thank you

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  Nathalie

  GB · family_with_children · Dec 2025

  1/10

  Lowest rating is still generous... misleading listing for a dreadful property-AVOID!

  Nothing - the only positive thing about the whole experience was driving away!

  Everything about it was wrong. The property was not in a nice location. DO NOT BE DECEIVED BY THE PHOTOS ON THE LISTING - THIS IS WHAT IS OPPOSITE THE PROPERTY, NOT THE ACTUAL PROPERTY! See photos attached which show the actual property in all its glory. The photos on the listing and the message from the owner suggested that the property was a new(-ish) build property with modern amenities, when in fact it is a 1960s council house in the block which the owners have obviously bought and refurbished. You can see that they have tried to make it look nice, as the photos suggest but in reality it is poorly maintained. The outside was messy and unattractive. It is obvious why the owner has not used photos of the front of the actual property - the images that have been used are designed to mislead and misrepresent the location and vicinity of the property. Inside the property was done to a decent standard, but the photos on the listing are obviously old as the inside looks dated and worn. The oven was filthy. There was insufficient cutlery/crockery for the group of 12 which they accepted the booking for. The sheets smelt musty and they only provided one towel per person - no hand towels. The owner was rude and defensive, failing to understand our shock and disappointment with what we found on arrival. We were refused permission to stay! I had had to make a bank transfer for a security deposit and charges for early arrival and late check-out the day before. I am still waiting for this to be refunded, which is frankly disgraceful considering we did not stay. Overall, a very unsatisfactory experience - we had booked the property as the base for a surprise birthday celebration for a family member, but the outcome was awful. A very stressful and frustrating experience for which I am still picking up the pieces due to an obnoxious, unpleasant and frankly underhand approach of the owners.

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  Fiona

  GB · family_with_children · Nov 2025

  8/10
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  Shinjini

  GB · extended_group · Nov 2025

  9/10

  Very spacious Loved it

  Just some hand towels would be great

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  Emily

  GB · extended_group · Aug 2025

  10/10

  The host was incredibly helpful, we had been cancelled on last minute from another property and the host was very helpful and understanding of our situation. We booked not 30 minutes before and when we arrived the house was all ready and clean for us.