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NL · couple · Oct 2026
Lovely but disrupted
The hotel is in a great location, very close to Lake Bled, Castle Bled, and the main bus stop, making it easy to get around. The staff were consistently friendly, professional, and helpful. Our trees/lake-facing room on day one was well appointed, very clean, with storage, a good shower, extra pillows and blankets, and robes and slippers for the pool. We also appreciated the Rituals toiletries (although no extra amenities), including shampoo and conditioner. The heated indoor pool overlooking the garden in front ot the hotel is great, as are the sauna facilities. We liked the modern rose-themed design throughout the hotel.
Unfortunately, we had significant noise issues on both Friday and Saturday nights due to corporate events at the hotel. On the first night, the music was incredibly loud and continued well beyond midnight - it was so disturbing that we eventually had to move rooms at around 01:30 to be able to sleep. We were initially told that evening that we would receive a refund for that night, but the following morning were told this was not possible because we had booked through Booking.com, which was disappointing and somewhat difficult to understand. We specifically checked whether there would be noise again on Saturday and were assured there would not be, but when we returned after dinner, music from another gathering was again clearly audible in our lake-facing room (on floor 2). The reception staff immediately offered to move us, but this meant giving up both our lake view and balcony for the rest of our stay. For this second evening's issues, they kindly offered us a 2 hour VIP spa package for Sunday by way of apology, which was nice. The disrupted first night meant we missed breakfast the following morning. We did have breakfast on Sunday and found it ok. When we checked out, there was an issue with the hotel adding minibar charges we did not incur, but upon asking them to recheck, they corrected this. Worth making sure of all charges before paying. I am hopeful this was just an unfortunate weekend rather than necessarily representative of the hotel. The staff tried their best to help as best they could, particularly given that there was no manager on duty over the weekend. It is an otherwise nice hotel in an excellent location and, despite the problems we experienced, we had a fantastic time in Bled.
GB · couple · Oct 2026
It was fine; not special
Location. It was fine, but not exceptional
Decor wasn’t great
BA · extended_group · Oct 2026
HU · family_with_children · Oct 2026
HU · couple · Oct 2026
Cesta Svobode 8 · Bled