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Couples · Apr 2025
The owner is a racist that only wants to accommodate Chinese people. He isn’t ashamed to show it either.
Could have better beds and the owner is a racist. If you are not Chinese. Don’t stay here. There was another couple a white man and an Asian woman exactly the same as me and my girlfriend that found an advertisement online. It’s the reason why they came to this hotel. They offered an experience to go out with a local fisherman and catch squid in a night fishing session and then they came back and the restaurant cooked the squid for them and they ate it. My girlfriend and I saw this couple do the excursion and we talked to them about it and then we talked to the restaurant about it and we booked the same excursion because it seemed like a fun experience. After we did the experience, we came back with our catch and they were going to cook the food for us, but the owner came in mad at his staff and yelling at them, and he decided that they will not cook the squid for us and the staff informed us that this is only for Chinese people. I spoke to the owner because I couldn’t believe that they were choosing not to make our food for us after we purchased this experience and they just did it the night before for another couple that was a white man and an Asian girl maybe she was Chinese I don’t know but the owner blamed everyone but himself and would not cook our food for us so it was a waste of money and such a put off, and I would never stay at this hotel again think twice before booking here unless you’re Chinese then you’re welcome I guess. This completely ruined our experience.
Friends getaway · Jan 2025
Not what we expected
We recently stayed at this resort and left quite disappointed. We had to carry our luggage to the rooms as it was not possible to roll the suitcases and we did not got any help. The room amenities listed—such as a safe, coffee maker, hair dryer, and outdoor furniture for the balcony—were missing. The “sitting area” consisted of no more than two plastic chairs. While the rooms are spacious, they lack practical furniture like a desk or high table. The bathroom looked decent, but that was the only highlight. The swimming pool area was unusable, with no mattresses for the sunbeds, no shade, and no parasols. The bottom of the pool was somewhat dirty and slippery, making it feel unkempt. Breakfast, which costs about 370 pesos, was presented nicely, but the experience was overshadowed by the fact that there was only one waitress handling everything on her own. It was hard not to feel sorry for her. One of the rooms had no hot water. When we raised our concerns with management, their dismissive response was that “everything is available if requested,” which showed little concern for our comfort. Overall, this was not a pleasant experience, and we wouldn’t recommend this resort.
Couples · Nov 2024
Insane place
This place was insane, we were skeptical at first as there weren't many reviews, but the staff were incredible, the rooms were huge and comfortable, the pool is great, the location was brilliant very nice and secluded, would 100% recommend!
Family · May 2024
highly NOT recommended
*Bad costumer service, not knowledgeable enough to answer your questions *toiletries are not enough and complete *towels are ripped *food is not remarkable *beach is not nice *too many sea urchins in the beach *asked the owner for new towels when we came back from the waterfalls he didn't give us coz we're about to check out. He is sarcastic with his reply "what are you going to do with the towels when you are going to check out?" He kept looking at his watch like implying, you have to leave now. It was 1145am. He is so rude. We were out 1208pm.
Family · Apr 2024
Worst Resort I've Been
Travellers beware!!!! I've travelled to many places and this resort is by far the worst and very low standard and no idea how to treat guests especially during check-in. The staffs are untrained, there's two of them that is part cook, part server and part receptionist. We booked two rooms for two nights for two guests but ended up showing up with additional one guest per room which we're willing to pay additional cost. The staff had to wait for the Owner to arrive before they allow us to check-in with the additional guest. We waited for about 40 minutes, the area we were at waiting to get checked in was the dining area and it was very hot and we were all sweating. We ended up cancelling and went to another resort. The service during check-in would speak for the service we will be getting if we chose to stay.
Siquijor Circumferential Rd, Timbao · San Juan