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Boca de Agua Bacalar A Member of Design Hotels

8.4/1021 reviewsXul-Ha

Luxurious Amenities Indulge in onsite massages, body treatments, and facials. Enjoy premium bedding, rain showers, and complimentary Wi-Fi in the 22 air-conditioned rooms. Dining and Relaxation Savor meals at the restaurant or grab snacks at the cafe. Unwind at the bar/lounge after a long day. Don't miss the fee-based continental breakfast from 8:30 AM to 11:00 AM. Convenience and Location Benefit from concierge services, a banquet hall, and luggage storage. The hotel offers free self-parking and is conveniently located near popular attractions such as Lake Bacalar and Cenote Azul. Book your stay at Boca de Agua and experience luxury on the lakefront.

What this place offers

  • Sailing nearby
  • Breakfast available (surcharge)
  • Tours/ticket assistance
  • Free self parking
  • Boat tours nearby
  • Couples/private dining

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • No pets
  • Free parking

• Pool access available from 9:00 AM to 6:30 PM. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. A deposit may be required at the property.

Available rooms

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21 reviews

Guests liked

  • Beautiful property
  • Good staff

Guests mentioned

  • Poor cleanliness
  • Pricey food

  • Mahir

    partner · Oct 2025

    8/10

    The staff were incredible. There was a slight problem with the water (it wasn’t their fault) and they were quick to find a solution for my wife & I. The location was peaceful and quiet which we loved! We’ve been to a couple hotels in Bacalar, but this is definitely our new favorite! We will be back!

  • Andrea

    partner · Oct 2025

    10/10

    It exceeded my expectations, one of the best places I’ve ever stayed. Wonderful, the best hotel in Bacalar, they deserve another Michelin key

  • Pamela

    friends · Aug 2025

    8/10

    Beautiful property nestled in jungle. Food pricey Drive in/out road condition poor

  • Walter

    Aug 2025

    10/10

    Amazing hotel for a perfect luxury jungle experience. Upon driving the 2km unpaved road , we we’re wondering where we would end up,

  • Verified traveler

    Aug 2025

    2/10

    Nunca más!

    Improvisación en su máxima expresión. Aqui pareciera que nadie está a cargo del hotel. Cero servicio, no son capaces ni de poner toallas secas en la piscina! Hacen el aseo de la habitación hasta donde le alcanza la mano a la persona que supuestamente cumple esa tarea. Un muy buen destino en un pésimo hotel, caro, mal atendido, deteriorado y sucio.Lo más básico aquí no funciona y nadie parece darse cuenta

Location

Carretera Chetumal-Cancun KM. 4.5 · Xul-Ha