Boutique Hotel Madison
Luxurious Spa and Amenities Indulge in relaxation at the full-service spa, complemented by free Wi-Fi, concierge services, and a common area with a TV. Don't miss the coffee shop, room service, complimentary daily reception, and bar/lounge for a complete experience. Gastronomic Delights Savor the flavors at the aparthotel's cafe and enjoy a buffet breakfast daily. Need a late-night treat? Room service is available during limited hours. Elegant Rooms and Nearby Attractions Unwind in one of the 13 air-conditioned rooms with plush bedding and modern amenities. Explore nearby attractions like Nama, Miroslav Kraljevic Gallery, and Park Maksimir, all within a short distance. Plan your stay at Boutique Hotel Madison for a blend of luxury, comfort, and convenience.
What this place offers
- Elevator
- Free airport transportation
- Television in common areas
- Free breakfast
- Safe-deposit box at front desk
- Multilingual staff
Policies & house rules
- Check-in from 15:00 until 23:00
- Check-out until 11:00
- Children welcome
- No pets
- Paid parking
Available rooms
Checking rates…
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110 reviews
Guests liked
Guests mentioned
family_with_children · Oct 2025
False Advertising, Bait-and-Switch, and Unresolved Refund — Do Not Book I booked and paid for a Deluxe Suite (2 bedrooms) at Boutique Hotel Madison expecting two king beds, an outdoor balcony/patio, and an in-room washing machine as advertised. On arrival after an international flight my family was placed in a one‑bedroom suite that exactly matched the one‑bedroom listing photos and lacked every advertised amenity. The hotel initially offered drink vouchers, then claimed the reserved two‑bedroom was unavailable due to maintenance. I checked out the next morning (01 Oct 2025), and the manager refused to provide a folio or receipt documenting my checkout. I rebooked at The Westin Zagreb for the remainder of my trip at my own expense. Expedia offered a 7‑day hotel voucher, then a travel credit; I declined both and requested a full refund for false advertising and misrepresentation. Expedia discouraged me from filing a fraud report and has not provided a satisfactory resolution. This was a bait‑and‑switch, plain and simple. Photos and descriptions on the listing are misleading; management refused to make it right or document their own failure; Expedia’s proposed remedies were inadequate and the escalation process has failed to produce a refund. If you value accurate listings, honest service, and reliable customer support, avoid this property and be prepared to escalate aggressively with Expedia and your card issuer if you are misled.
Oct 2025
Madison hotel is close to train station and staff is friendly
partner · Sep 2025
Well we were only there for one night, and really only half a night. The staff was helpful, pleasant, and offered all the tips and tricks for our very short stay. The property was quiet and nice! We regretted not staying there for longer at the beginning of our trip. The suite we stayed in would have been perfect for a small family staying in Zagreb for several days. Didn’t get perfect 5 stars on condition only because I was so excited to see a bathtub, but the bathtub faucet didn’t work. Other than that perfect stay.
Sep 2025
Pros : one lady at the reception was extremely nice . We are done here with pros Cons: bathroom corners full of mold , rust, sink didn’t work; I arrived in the room at 10;00PM where the sheets were not changed This place couldn’t cost even the third of what they make you pay .
family · Aug 2025
Breakfast is good!
Location
Franje Pokornog 1A · Zagreb