Boutique Resort Private Pool Villa

26 reviews

• L

  Liane

  Sep 2025

  10/10

  Loved my stay at this hotel. Although it is a little farther from the main hub the resort has very affordable car/moto rentals and transportation available. The villa itself was clean and very spacious.

• R

  Rosana

  Aug 2025

  4/10

  The room was clean and very confortable but the customer service was terrible. The staff did not speak well or at all English, we called many, many times for room service and they never answered the phone. The breakfast was poor, in the eating area there were a lot of flys. The bar was not open, no food available after hours. The hotel does not have access to the beach as seen in the pictures posted in their site. Rides schedule was on time to airport.

• J

  Jan

  Jul 2025

  4/10

  Disappointed—standards have slipped a lot

  This used to be a great stay but it’s fallen badly. On arrival they put me in a two-bedroom villa with one bedroom simply locked. That’s not the same as the one-bedroom villa I booked and paid for, which has an extra toilet and a far better, more relaxing layout. It felt cheap and gave off awful vibes. Worse, they only made the proper one-bedroom villa available two nights later—but offered no apology at all for the mess or for the fact I paid for those two nights even though I had to stay elsewhere while waiting. Breakfast has gone downhill too: poor selection, lower quality, and clear cost-cutting. No effort or pride like before. Checkout was another fiasco: they tried to charge me again for room service I'd already paid in cash. Again, no apology, no simple “oh sorry, our mistake,” just blank stares. Honestly, it feels like management stopped caring entirely. The only saving grace is the cleaning staff—genuinely friendly, helpful, and the only ones here doing their jobs with any heart. Overall, this place has turned into a total letdown. Cutting corners, ignoring paying guests, and failing on basics like honesty and communication. I won’t be back and wouldn’t recommend it to anyone looking for the relaxing, high-quality experience it used to offer.

• T

  Tom

  partner · Jun 2025

  10/10

  Excellent pool. Layout of villa was good. Had a nice shower. Enjoyed sitting out on the patio. Very responsive, kind and friendly staff. Liked the shuttle to the mall and beach. Enjoyed our stay!

• H

  Harley

  family · Apr 2025

  8/10

  It’s a way out from everything but we rented a car so it was fine for us. Too many cats on the property for my liking.