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US · solo_traveller · Aug 2026
CA · solo_traveller · Jul 2026
Close to amenities.
During my stay, there was no cell service inside the unit, so I had to go outside to make and receive calls. On a couple of occasions, other people were nearby and able to overhear my conversations, which was inconvenient and affected my privacy. There was also a young toddler living in the unit upstairs. The running and play noise was quite disruptive at times and made it difficult to relax. I understand that toddlers are naturally active, especially as a parent myself, but the level of noise did impact my overall experience. In addition, the daybed in the living room was uncomfortable, making it difficult to sit and watch TV comfortably. As a courtesy, I chose to email the owners privately with my concerns rather than post a public review immediately, as I prefer to give hosts the opportunity to address issues directly. Unfortunately, they were not receptive to my feedback. Rather than acknowledging the concerns I raised, they focused on reprimanding me for checking in one hour early without asking permission. I had offered to pay an additional fee for the early check-in. They also criticized me for not contacting them during my stay about the toddler noise and the lack of cell service. While I understand that the cell service issue may have been beyond their control, I simply wanted to make them aware of how it affected my stay. Likewise, I wanted them to know that the noise from the toddler upstairs had a significant impact on my ability to relax, even though I recognize that young children are naturally active. I was disappointed that my concerns were not acknowledged in a constructive way. The response I received left me feeling that my feedback was dismissed, which ultimately made my overall experience feel even more unpleasant.
CA · solo_traveller · Jul 2026
CA · solo_traveller · May 2026
CA · solo_traveller · May 2026
19643 75 Avenue · Langley