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partner · Oct 2025
Excellent staff, very good food, clean, comfortable room, but the decor style was completely 'wrong' for the history and the architecture of the building. We were puzzled by the relevance of glass giraffes etc. The interior designer who was responsible for this, should be introduced to the concepts of relevance and restraint. Shame that the staff and chefs are let down by creepy interior design. It's often the other way round!
partner · Oct 2025
We visited the property as we were going to meet our relatives who live in Saltburn. The hotel was lovely and the breakfast superb.We will use it again.
partner · Sep 2025
Very good.Lots of parking and near the promenade.
Sep 2025
Could have been better
I had booked one of the deluxe rooms which cost £297 for the night. The size of the room and views were great, but I expected a higher quality given the price and description. There wasn’t anything major wrong, however there were several small things that made it disappointing. Firstly cleanliness, particularly the bathroom there were dust webs, lots of limescale and equipment on top of the shower (the shower had a missing knob). In terms of the room, small things needed finessing such as fixing the curtain hooks so they stay in the wall (for the tie backs), a range of biscuits rather than one packet, a larger TV especially for the size of the room and well maintained window frames (some were rotting) and cleaning the cobwebs and spiders from the windows. That said, staff were friendly and helpful and it was a great location.
partner · Sep 2025
Wow - we were blown away by this feast for the eyes! I fully appreciate that the decor at the hotel won’t appeal to everyone (art is after all subjective) but, as a photographer myself and with my art loving husband, we found our two night stay here to be a fitting and beautiful end to our three week tour of the North! In addition to the decor we had a comfy bed, great food (they really looked after my coeliac requirements) and the staff were wonderful. We love Saltburn so of course knew the surrounding area would be amazing as always but this hotel made our stay perfect. There is literally something new to see everywhere you look! Giraffes in the dining room, swans and flamingoes on the walls with a huge bear to greet you on arrival and quirky wallpaper. Loved the whole stay!
Glenside · Saltburn-by-the-Sea