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Brookside Lodge - Gatlinburg - On the River

8/104971 reviewsGatlinburg

Enjoy the picturesque river view balconies along with modern room amenities like a microwave, refrigerator, and flat screen TVs in every guest room. With 2 outdoor pools, basketball/volleyball courts, a kids playground, and a fitness center, there's something for everyone in the family to enjoy at Brookside Resort. Experience the perfect blend of comfort and adventure at Brookside Resort.

What this place offers

  • Breakfast available (surcharge)
  • Free WiFi
  • Parking
  • Air conditioning
  • Fitness center
  • Restaurant

Policies & house rules

  • Check-in from 16:00 until 23:00
  • Check-out until 11:00
  • Minimum check-in age 21
  • Children welcome
  • No pets
  • Paid parking

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Available rooms

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4971 reviews

Guests liked

  • Excellent location (creek, walking distance, trolley access)
  • Very good/free breakfast
  • Friendly and helpful front-desk staff
  • Pleasant creekside/wood-burning fireplace charm
  • Comfortable, quaint lodge atmosphere

Guests mentioned

  • Significant cleanliness issues (dirty carpets, stains, poor housekeeping)
  • Elevator out of service during stays and other maintenance failures
  • Rooms aging, musty smell and need renovation
  • Paid daily parking
  • Room maintenance problems (weak shower, broken fixtures, nonworking appliances)

  • Terry

    US · couple · Oct 2026

    10/10

    Awesome

    Close encounter with a bear

  • Victoria

    US · couple · Oct 2026

    10/10

    I loved it. Saw a bear. You can walk out and enjoy it. The river is right there, fire pit, and more. Nearby shops and cl

    Loved it! Great view, a big warm breakfast, friendly staff. Clean. Older look but gives that Smokey feel!

    The smaller rooms are a little older than the bigger ones but they have balconies and the staff is very helpful.

  • Nolan

    US · couple · Oct 2026

    2/10

    Disappointed

    Location

    Bugs in room, dirty sheets, sheets were worn thin and would not stay fitted to mattress. Animal feces on the balcony

  • Teresa

    US · couple · Oct 2026

    7/10

    We enjoyed our stay, but not sure we would return unless there were updates to the rooms

    Location Breakfast Pleasant staff TV channels were excellent

    Really needs updating-lighting, furniture, commode too close to tub WiFi was extremely slow & worked at times & other times did not.

  • Patsy

    US · solo_traveller · Oct 2026

    6/10

Location

463 E Parkway · Gatlinburg

What's nearby

  • Downtown Gatlinburg / Parkway (The Strip)District · 0.3 km
  • Ripley's Aquarium of the SmokiesMuseum · 0.6 km
  • Gatlinburg Space NeedleLandmark · 0.7 km
  • Anakeesta (mountain-top adventure & park)Entertainment · 0.8 km
  • Great Smoky Mountains National ParkPark · 2 km
  • Ober Gatlinburg (Aerial Tramway & Ski Area)Entertainment · 3 km
  • Gatlinburg Arts & Crafts CommunityShopping · 4 km
  • Clingmans Dome (Great Smoky Mountains National Park)Nature · 34 km
  • McGhee Tyson Airport (Knoxville, TYS)Airport · 45 km
  • Knoxville Amtrak StationTrain station · 48 km