Brummana Heights Apartments

18 reviews

• G

  Ghosn

  AE · couple · Oct 2026

  1/10

  I do not recommend, and be careful when booking with this host

  The location is good, however the building itself isn’t great, while checking in I didn’t feel very safe, there were workers in the building and they kept watching me the entire time and it took the host forever to check me in

  I checked in at approximately 11:00 p.m. and almost immediately discovered visible fecal waste and hair in the toilet, multiple hairs on the bedding, and floors so dirty that walking barefoot left the soles of my feet black. I photographed everything and reported it immediately. Despite the condition of the apartment, and pictures provided, no immediate cleaning or suitable replacement accommodation was offered. I was simply told that management would consider possible solutions the following morning. Since the apartment was not hygienic enough to sleep in, I had no reasonable option but to leave. The property acknowledged in writing that “the problem was from our side” and assured me that the matter would still be addressed if I checked out. However, despite that written admission, they later refused to refund the accommodation charge for the apartment I could not use. They refunded only the security deposit fee— and did not refund the cleaning fee even which is extraordinary considering the apartment had plainly not been cleaned to an acceptable standard in the first place. This was an unacceptable combination of extremely poor hygiene, no meaningful assistance when the problem was reported, and a refusal to take proper financial responsibility afterward. I would not recommend this property.

• A

  Adeola

  NG · solo_traveller · Sep 2026

  9/10
• A

  abdulmnam

  SA · couple · Aug 2026

  8/10
• F

  Felecity

  AE · extended_group · Aug 2026

  8/10

  Great big modern appartment with great views, good location

  The location the views of the mountains appartment was big and clean a lot of closet space The staff was aways available when you had questions or anything

  Was missing some simple stuff like hangers for clothes, some more utensils for the kitchen, wine opener, bread toaster, coffee machine and some coffee or tea for the first day at least would be nice some more towels would have been nice as well.

• S

  Sultan

  KW · couple · Aug 2026

  1/10

  كانت اقامه سيئه ومخيفه لا يوجد امن ولا يوجد حارس

  لاشي

  طريقه الاستقبال لم تكن جيده والمكان لم يكن كما هو في قوقل ماب حيث انه معزول ومخيف وطريقة التواصل فقط كانت عبر الموبايل ولم تكن جهة اتصال واحده بل عدة اشخاص للتواصل والتشتيت