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Burlington Hotel, Best Western Premier Collection

8.6/10143 reviewsFolkestone

Recreational Opportunities and Scenic Views Take in the stunning views from the terrace and garden or explore the area with available bicycle rentals at Burlington Hotel. Deluxe Dining and Relaxation Indulge in delicious meals at the hotel restaurant and enjoy 24-hour room service. Unwind with a drink at one of the two bars/lounges for a truly relaxing experience. Modern Comfort and Convenient Location Stay connected with complimentary Wi-Fi, enjoy LCD TVs and digital programming, and make use of facilities like express check-in and a 24-hour front desk. Experience all these features and more at Burlington Hotel, Best Western Premier Collection - book now for an unforgettable stay!

What this place offers

  • Elevator
  • Conference space
  • Golfing nearby
  • Sailing nearby
  • Water skiing nearby
  • Breakfast available (surcharge)

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • Pets allowed
  • No parking

• This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation. • Contactless check-in and contactless check-out are available. • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy. A deposit may be required at the property.

Available rooms

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143 reviews

Guests liked

  • Clean and comfortable rooms
  • Friendly and attentive staff
  • Great location

Guests mentioned

  • Breakfast options limited for vegetarians
  • Water temperature issues in the shower
  • Some inconsistencies in value for money

  • Sunit

    family · Oct 2025

    8/10

    Reception staff got a room ready for us to use earlier than the check in as we needed to change for a wedding. Manager went out of his way to make us sandwiches as we arrived when the restaurant was closed. The staff truly went out of their way to ensure we had a comfortable stay.

  • Zoe

    Oct 2025

    10/10

    Brilliant stay from the beginning, reception staff friendly and attentive. The room was beautiful, and very cosy (four poster bed). It was old fashioned in style but I think that was the point, and it works very well. It was a lovely mix of modern and old. The bathroom was huge, and still had original plumbing features (vintage taps etc) but were brilliantly preserved. Easy to get a taxi into Folkestone harbour (5 pound each way). Not a lot of parking but there is free parking a 2 minute walk away. We absolutely loved Folkestone and said we would come back, and we wouldn’t stay anywhere else but the Burlington.

  • Mark

    partner · Oct 2025

    10/10

    Rooms were a good size and very clean. Staff were great. Amazing location if you like it quiet and walks by the sea. Main shopping area is also only a short walk away Had a fantasic time.

  • Rosalind

    partner · Oct 2025

    8/10

    On arrival the receptionist was very friendly and helpful. He told us that parking is very restricted at the front of the hotel if you arrive later. However you can park in the road at the side of the hotel for free unless you are happy to pay £7.50 for a parking permit per night in the permit bays. We hadn’t pre-booked breakfast because we thought we could use our Expedia gold rewards of 20% off food but apparently breakfast isn’t included in that offer. However we were informed on arrival that it would be cheaper if we paid upfront rather than the next day. We stayed one night in a comfort room which was clean and comfortable. Breakfast was either buffet or order freshly cooked and plenty of choice on offer. Again the were staff very helpful and attentive.

  • Richard

    Sep 2025

    10/10

    Staff were excellent and so helpful cleaning staff were so good

Location

3-5 Earls Avenue · Folkestone