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Oct 2025
Easy parking. Staff ranged from distracted to very friendly. Room worn and marked. Basic no thrills accommodation
Sep 2025
Very dog friendly. Large clean and comfortable bedroom with continental breakfast included.
Sep 2025
Check in had to wait for bartender to acknowledge me to check in. Only 3 people in bar. Eventually a man appeared behind the bar who got told by a customer that I needed to check in. Got key. Insecure door to room. Sachets of coffee were off. Room not been hoovered 3 pieces of crusty cheese pasta on floor. Bed sheet had a shoe print near pillow. Duvet cover had a couple of marks on it. Put off straight away. Nothing felt freshly laundered. Only staying one night had I booked for longer would definitely left asap and found a premier inn. Want to support small businesses but gutted I made this choice. No cooked breakfast contentiental only, would be good if they could define breakfast included and that they do not serve FRESH COFFEE at breakfast!!!! Barista coffee machine looked amazing, asked waitress if it was broken and she no we don't turn it on until lunchtime!! Asked what coffee there was and only instant on offer. Asked if I could get a fresh coffee and she offered me instant. Sorry but I would not recommend this hotel. Very disappointed would not stay again unless it was under new management and had minimum service standard level.
Jul 2025
A good 2 night stay.
We had a meal on the first night which was very good. Guinness pie with mash and an Angus burger. Food was served hot and was very tasty 😋 The room was clean and tidy with a big bathroom. One small issue was a loose toilet seat but it was sorted as soon as I reported it to reception. Overall a good 2 night stay. A cooked breakfast would have made the stay even better but there was a continental breakfast, fresh fruit, cereal, toast, yoghurt etc.
Jul 2025
While the staff was kind, there was no hot water because the boiler wasn’t working and we had no heads up about it. The chef was out so the included breakfast was toast and cereal, hardly even continental. I’ve had breakfast here on previous stays and it was lovely, but this visit was a disappointment. WiFi is free but shared with the pub and all rooms, and the cell reception is very unreliable.
Burlton · Shrewsbury