Buttermilk Falls Inn
Luxurious Spa Services Indulge in massages, body treatments, and facials to rejuvenate your body and mind during your stay at Buttermilk Falls Inn. Elegant Dining Options Savor delectable meals at Henry’s at the Farm and enjoy snacks at the inn's coffee shop/cafe. Unwind with a drink at the bar/lounge for a perfect ending to your day. Scenic Surroundings Located on a river and near various parks and historic sites, Buttermilk Falls Inn offers a serene escape with easy access to attractions such as Marist College and Culinary Institute of America. Ready to experience luxury and tranquility? Book your stay at Buttermilk Falls Inn now for an unforgettable retreat.
What this place offers
- Free breakfast
- Front desk (limited hours)
- Wedding services
- Free self parking
- Computer station
- Free cooked-to-order breakfast
Policies & house rules
- Check-in from 16:00 until 21:00
- Check-out until 11:00
- No pets
- Free parking
Available rooms
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49 reviews
Guests liked
Guests mentioned
NEW YORK · Couples · Mar 2026
In foreclosure!
I've been going to Buttermilk since 2016 stayed several times overnight and many day trips to the spa and Henrys for dinner. I was just here Feb 21st for my birthday and stayed over...Booked Ponys Pad 2 weeks prior. Upon arrival they moved me bc of a maintenance issue in Ponys Pad but never called me to advise until I was checking in. I left 2 messages with management and several emails (Owner Robert Pollack (Bob) with no response. I recently came to learn that Buttermilk Falls is in foreclosure. You can search this online as well...all the information is there. https://foundingfarmers.org/2026/01/24/foreclosure-suit-hits-iconic-buttermilk-falls-inn-amid-public-controversy/ Be careful if considering booking accommodations...weddings etc...sadly this beautiful property's future is uncertain.
Couples · Feb 2026
Horrific customer service
This is the WORST customer service I've very experienced. Absolutely ridiculous. I have called them every day for the past week MULTIPLE TIMES A DAY leaving messages and they only called me back once, while I was at work and missed it. I was given a gift card so I had to make the reservation for the inn and for a spa treatment over the phone and it has been the most dreadful experience and I'm truly disappointed. I have never left a bad review before and I don't take pleasure in slandering this place, but I'm just trying to do anything to get them to call me back.
Solo travel · Dec 2025
No response from management.
After being incredibly excited to visit Buttermilk Inn and Spa in Milton, NY, I became too ill to fly just days before my reservation. I have tried multiple times to contact management to reschedule. No return phone call or email from the hotel manager. I am more than willing to wait until the holiday season quiets down before planning a new date. It seems incredibly inflexible and inhospitable to not (at least try to) work with me. Especially at this price point!!
partner · Oct 2025
Room was clean. Staff was friendly. Breakfast was great. They would provide you with 3 great options for hot breakfast and had access to the cold buffet items. They were conscious of my wife's gluten allergy and made accommodations. The area around the Inn had farm animals and llamas. There was also a trail to the falls. Overall very happy
partner · Sep 2025
Beautiful surroundings and gardens
Location
220 North Road · Milton