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DRONFIELD, DERBYSHIRE, ENGLAND · Solo travel · Dec 2025
Really good and interesting.
I parked in the centre of Buxton and walked to the crescent. There was only me there so I got a one to one with the volunteer. She was great, very knowledgeable. There’s lots of info in the rooms. I found the visitors section really interesting. At the end you go across to the visitors centre and get a bottle of buxton water. Can recommend.
Family · Dec 2025
Avoid room 113
Nice hotel, stayed in room 113, not much outlook through the window. Clean and comfortable but it's above the public washrooms and we heard the dryers constantly so not much sleep. The bedside telephone starting a reboot at 7.30 with lights flashing and ringing. Yes we would stay again but not in this room, lucky for us we were only staying one night for a relaxing time but if needed prior to work I think you maybe tired all day. Spa nice, needs a little TLC in certain areas. I would not say it's a five star hotel.
Couples · Dec 2025
Disappointing
Not a great start. We couldn't find our room as it was room 213 and was located in a stairwell and not clearly sign posted. Upon finding the room the keys had not been activated to allow entry and therefore we had to make a trip back down to reception to have this resolved. Unfortunately this room was not only in a stairwell but it was next to a lift which we could hear throughout the night. The footwear available for use in the spa facilities also leaves a lot to be desired. They were used and therefore very unhygienic. The concierge car park arrangements makes an overnight stay very expensive. During check-out we weren't asked if we had enjoyed our stay and if everything had been ok for us. I wonder why!
HOLMFIRTH, WEST YORKSHIRE, ENGLAND · Couples · Dec 2025
Welcome to Champneys
We have visited this hotel a number of times and it has always been 5 *. On a recent visit it fell short of this level with simple customer requests proving problematic. However with new management I'm sure the hotel will return to 5 *. Looking forward to the next visit.
WOODBRIDGE, SUFFOLK, EAST ANGLIA, ENGLAND · Couples · Dec 2025
Overpriced
Inept and insufficient reception staff meant it took 20 minutes to check in. Room was relatively small given the price and had machinery outside making a noise all night long. Radio did not work properly. It took 20 minutes and three requests to get tea & coffee at breakfast. The spa is shining light of this hotel and it remains good, but there is evidence maintenance budgets have been cut - tiles fallen off in the steam room is not a good look. And to add symmetry it took 20 minutes to get our car when we wanted to leave (£30 for one day's concierge parking!). Overall very poor value.
The Crescent · Buxton