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ZA · young couple · Mar 2025
Superb
ZA · review category business travellers · Mar 2025
Don't recommend
I checked into the apartment after long travel only to find there is no electricity and no hot water. I was told by the host there is no electricity due to load shedding (which was not correct) and that the hot water had been used by the other unit. There is not as much as a torch or a candle in the apartment to use for light. The host was a disaster, not willing to help in any way. Just telling me it's load shedding which I could see on the website it was not. The following day there was still no electricity and no hot water. And of course absolutely no help from the host. I tried to cancel the booking to get a place where I could at least shower and charge my phone but they declined my request. I don't know how anyone is expected to live like this. And the host kept lying to me and telling me it's load shedding. Booking.com likewise tried to contact him and he simply didn't answer the phone. A nightmare. Had I know this was the situation at the apartment I would never have booked. The stairs are so dangerous, one wrong step and you fall to the bottom. Someone is going to get hurt there. Overall I wouldn't recommend this place and wouldn't stay here again The host is terrible and ruined my trip. Additionally, the photos you see of the garden and pool, that's not accessible to all guest.
ZA · young couple · Feb 2025
Exceptional
KE · group · Feb 2025
Sad
Nothing
Everything. We stayed in the dark for two days. No housekeeping. No communication.
ZW · group · Jan 2025
Pleasant
20 Harris Road · Johannesburg