Cardozo Hotel South Beach

223 reviews

• J

  Jamieharris1986

  MANCHESTER, GREATER MANCHESTER, ENGLAND · Friends getaway · Feb 2026

  10/10

  For Joanna

  We didn’t stay in the hotel, just walked passed as British tourists and ended up having breakfast and drinks. I can honestly say Joanna who served us was amazing, Tammy the manager was great at giving us tips, highly recommend any tourist (or local) going there, it’s just VIBE and service was excellent 👏🕺

• M

  M3919CLdonh

  Couples · Jan 2026

  10/10

  Great service

  Me and my wife went there on a second honeymoon and really enjoyed the Cardozo hotel. Beautiful art deco hotel, well kept and clean. The staff was courteous and helpful. We were received by Ivan and Ceeara who invited us a glass of wine and welcomed us which was very nice.

• Z

  zoehP925ER

  Solo travel · Jan 2026

  6/10

  Great location, customer service needs improving

  Starting with first impressions. After a very long day of travelling from the UK, I found when I arrived the customer service to be lack lustre. There were two members of staff at the desk; one who was checking me in and the other stood the other side. They continued to converse in Spanish with one another and did not engage me in conversation. It felt a little intimidating, almost as if I was being spoken about. I think improvement in customer service is needed. The room; clean, comfortable, everything I needed. The shower took a while to warm up and the water pressure wasn’t great. The hotel is noisy. You can hear conversations in corridors and other rooms. I was on the second floor and above me also there was a lot of stomping. Location; great location. Situated in the heart of ocean drive, very close to the beach, surrounded by lots of restaurants and a vibrant community. Would I return? Likely yes, but I do think customer service skills need addressing. I found it quite intimidating to be talked over during the check in process and other occasions at the desk.

• W

  WorldTraveler919

  TARBES, HAUTES-PYRENEES, OCCITANIE · Couples · Jan 2026

  6/10

  Very average hotel. Try somewhere else

  Have reviewed over 300 hotels all over the world so I am pretty particular and are not easily wowed. We travelled most of the year in hotels on Europe, USA, and Caribbean. I do not recommend this hotel for many reasons. 1. Some days no hot water, half the time 5 minute wait to get warm water, but never gets really hot. 2. $40 resort fee added to your bill. They said that covered WIFI and bicycles 3. They have 5 bicycles. They said they are not rented often. The first hour is free, she then said that it is a $50/hour charge after that. You can rent bicycles from the CITI bike stands for $24 for the whole day and less per hour. 4. They charge you $100/day for incidentals, but will return money if inspection of room yields no damage. Mini bar items are charged to this, including a small bottle of water for $10.00. Everything is very expensive. 5. Front desk personnel do not welcome you when you enter. Playing with phone, working on computer, no one else there but you walking in or out. Most were young 20 year olds that had trouble understanding and speaking English 6. When I encountered workers in the hotel no one said hello or frankly smiled. 7. Windows dirty with paint on them (see pictures). Asked 5 times to get them cleaned. No action, no feedback, just crickets 8. Rooms very plain with blank walls. No pictures on the walls. 9. It is nice that they play music until after 1100 in front of the hotel. It is very loud. It is like living over a night club. Don’t get a room in front of the hotel if you want to hear yourself think in your room. 10. Every week after I made the reservation I would receive advertisements to buy this or that, or upgrade rooms, etc. A bit annoying. After staying there Facebook advertisements come up a few times a day. 11. If you want to add breakfast to your room you have to do it when you make your reservation. You cannot add in on check in like other hotels. 12. Rooms were clean and cleaned by maids, Hallways were neat.

• M

  marasB9229NT

  Family · Dec 2025

  10/10

  awesome

  Service and cleanliness on point. will definitely be back! thanks ciara and delvis for helping us with boarding passes and transportation!