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Cartagena Royal Hotel Boutique

8.6/10411 reviewsCartagena de Indias

Rooftop Hot Tub with Panoramic Views Enjoy breathtaking views of Cartagena's historic district from our rooftop hot tub at Hotel Cartagena Royal Inn. Just two blocks away from San Diego Square, our tastefully decorated rooms offer complimentary WiFi for your convenience. Elegantly Decorated Rooms Indulge in comfort in our air-conditioned rooms featuring flat-screen cable TVs and private bathrooms with showers. Some rooms even boast elegant wallpaper and balconies for a touch of luxury. Convenience and Services Start your day with a delicious continental breakfast including tropical fruits and Colombian coffee. Take advantage of our room service, bike rental, and massage facilities. Plus, benefit from our currency exchange service and airport shuttles for a hassle-free stay. Book your stay at Hotel Cartagena Royal Inn now to experience luxury and convenience in the heart of Cartagena.

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • 24-hour front desk
  • Restaurant

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • No parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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411 reviews

Guests liked

  • Great location
  • Amazing staff

Guests mentioned

  • Limited breakfast options
  • Some cleanliness issues
  • Tania

    ES · family_with_children · Oct 2026

    10/10

    Recomendado 100%

    La ubicación y el servicio, los empleados son muy atentos con los huéspedes

    No hay nada que no me gustara

  • Maxime

    CH · couple · Oct 2026

    10/10
  • Maxime

    CH · solo_traveller · Oct 2026

    9/10
  • Sheila

    US · solo_traveller · Oct 2026

    8/10

    Close to everything but lacks character

    The location was super convenient and the staff was super helpfull! While visiting I did all the popular touristy things such as walking tours of the historic center, a food walking tour, Getsmani (cool artsy area with lots to do), sunset harbor cruise, and a day trip to the Rosario islands and all of my meeting points were within a 6-15 minute walk. The historic center is within a 6 minute walk, the dock for the boat tours about 15 minutes, and Getsmani about a 12 minute walk. As a solo female traveler, the area felt a little unsettling late at night mainly because the hotel is down a street that is way less busy at night. However, they keep the door locked and someone is always right there to let you in. The super cold AC was also great because the heat and humidity is pretty intense if you are not used to it. It is also really close to some great street food and a market to buy water, drinks, ect.

    The phots of the rooftop are misleading. The jacuzzi area was super small and did not look very inviting. The view from the rooftop was pretty good but there were never any other travelers up there. I don't agree with a 4 star rating or it being called a boutique hotel based on the rooms. The outside courtyard area is really nice but the rooms could use some freshening up. There were plenty other boutique hotels in the historic center that looked a lot nicer.

  • Sara

    ES · couple · Oct 2026

    3/10

    Una experiencia para no repetir.

    El personal fue muy amable y atento. Cuando comunicamos el problema con la puerta de la habitación, se ofrecieron inmediatamente a cambiarnos de habitación. Agradecemos mucho su disposición y profesionalidad. Otro punto positivo es que el desayuno se sirve directamente en la habitación sin ningún coste adicional, lo cual resulta muy cómodo. Sin embargo, estos aspectos positivos no fueron suficientes para compensar el resto de la experiencia.

    El hotel es viejo y está bastante deteriorado. Se nota que han intentado renovarlo, pero el resultado deja mucho que desear. Las habitaciones están en mal estado, no hay ascensor y la limpieza es claramente insuficiente. El agua de la ducha salía fría, el cabezal estaba lleno de cal y las toallas estaban manchadas y tenían un olor muy desagradable, como a humedad y a ropa mal lavada. Además, la puerta de nuestra habitación estaba completamente deteriorada y el hotel era extremadamente ruidoso, lo que dificultaba mucho el descanso. En definitiva, demasiadas deficiencias básicas de higiene, mantenimiento y comodidad. Por muy amable que sea el personal, no es suficiente para compensar una experiencia tan decepcionante.

Location

Calle De La Cruz No 9 - 41 · Cartagena de Indias