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Casa Buena Hotel

8.4/108 reviewsQuetzaltenango

Convenient Location Modern Accommodations Delicious Breakfast Options Plan your stay at Casa Buena Hotel for a relaxing and enjoyable experience.

What this place offers

  • Parking
  • Free Parking
  • Non-smoking rooms
  • 24-hour front desk
  • Room service
  • Family rooms

Policies & house rules

  • Check-in from 15:00 until 23:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Available rooms

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8 reviews

Guests liked

  • Friendly staff
  • Convenient location

Guests mentioned

  • Poor cleanliness
  • Slow breakfast service
  • Luis

    GT · solo_traveller · Oct 2026

    10/10
  • Jose

    GT · couple · Sep 2026

    10/10

    Todo genial súper limpio y el personal muy atento

    Todo

    Nada

  • Palacios

    GT · solo_traveller · Aug 2026

    8/10
  • Nattanael

    GT · solo_traveller · Apr 2026

    9/10
  • Estuardo

    GT · solo_traveller · Mar 2026

    3/10

    Not coming back. Avoid this option on weekends!

    As a former hotelier, I’m always honest on my reviews. The only two assets that this property can rely on as a strength are: the staff, always cordial, everyone was efficient and doing a great job at all times. On a second place, the property on itself. Seems like it was revamped, a working elevator, and the first impression with the room is amazing.

    The primary objective of course, is to rest. I stayed from Saturday until Monday. And here is the heavy list of reasons why I wouldn’t recommend this place: • extremely loud street and surrounding bars. Yes, this is entirely out of their control but I’m telling you, if you have a light sleep at night, this place is not for you. • the hotel is a 5 story building and on Saturdays evenings they rent the second floor to a CHURCH! Yes…the type of church with a band and huge sound systems and of course there is zero sound proofing, a nightmare… around 1:30am on Sunday your able to close your eyes finally, ONLY to recognize that since 7am on Sundays until noon, the church is going full throttle again. Guaranteed headache. • the water heater on the shower doesn’t to it’s job, they even warn you not to use it for over 10min, a hazard and not a warm shower if you’re a fan of one. • they have a TV installed on the rooms, I think it’s just better to take them down. A cable signal worthy of a prison and of course no smart connectivity whatsoever. So it’s a very safe and pretty property. But definitely they are making some decisions towards profitability and not the guest’s experience.

Location

15 Avenida · Quetzaltenango