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Casa Colonial Tulum

8.4/10349 reviewsTulum

Luxurious Amenities and Services Casa Colonial Tulum offers an outdoor swimming pool, a garden, and a terrace for guests to unwind and enjoy the tropical surroundings. The attentive staff can also arrange convenient airport transfers for a stress-free stay. Elegant and Comfortable Rooms Each room at Casa Colonial Tulum is thoughtfully designed with a wardrobe, private bathroom, and free toiletries. Guests can enjoy stunning pool views from their rooms and relax while watching their favorite shows on the flat-screen TV with satellite channels. Exceptional Customer Service The hotel provides 24/7 reception assistance with multilingual staff fluent in English, Spanish, and Italian, ensuring that guests' needs are met promptly and professionally. Book your stay at Casa Colonial Tulum now to experience luxury and relaxation in the heart of Tulum.

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Swimming pool
  • 24-hour front desk

Policies & house rules

  • Check-in from 15:00 until 22:30
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • No parking

In the event of an early departure, the property will charge you the full amount for your stay. A deposit may be required at the property.

Available rooms

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349 reviews

Guests liked

  • Excellent location close to ADO bus terminal
  • Friendly, helpful staff and reception
  • Clean rooms and tidy pool; daily cleaning
  • Complimentary water/tea/coffee at reception
  • Good air-conditioning and spacious rooms in many units
  • Pool and pleasant internal courtyard
  • Bike/scooter rental available
  • Good value for price (many guests)

Guests mentioned

  • Noise at night from nearby bar/restaurant or events (music until late)
  • Inconsistent bed comfort; some saggy/uncomfortable mattresses
  • No in-room fridge and limited wardrobe/storage
  • Wi‑Fi weak on some floors (first/upper floors)
  • Stairs to rooms can be inconvenient with luggage
  • Isolated reports of bleach smell on arrival and a faulty toilet

  • Josmar

    MX · extended_group · Sep 2026

    7/10

  • Audrey

    FR · family_with_children · Aug 2026

    8/10

    Le personnel, la propreté

  • Iria

    ES · couple · Jul 2026

    9/10

  • SannVela

    MX · solo_traveller · Apr 2026

    10/10

    Ubicación, queda cercano al ADO, el personal muy amable, el aire funciona perfecto, la alberca limpia y templada, el Internet la señal muy bien llega en todo el hotel, hay café y té para los huéspedes:)

  • omer

    VU · solo_traveller · Apr 2026

    9/10

Location

Av.Tulum entre Jupiter Nte y Acuario Nte · Tulum