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Casa de Isabella, a Kali Hotel

9/10449 reviewsSanta Marta

Luxurious Accommodations Casa de Isabella, a Kali Hotel offers rooms with iPod docking stations, free Wi-Fi, and flat-screen cable TVs. Some suites feature unique architectural elements like exposed red-brick walls and canopy beds. Convenient Location Nestled in Santa Marta's Old City district, our hotel is a stone's throw away from Los Novios Park and the historic cathedral. Explore the city's charm with ease from our centrally located establishment. Relaxation and Indulgence Unwind by the rooftop swimming pool with sun loungers or treat yourself to a cooked-to-order breakfast with tropical fruits and Colombian coffee. For entertainment, visit the nearby casino or indulge in a shopping spree at the mall. Experience luxury and convenience at Casa de Isabella - book your stay now!

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Air conditioning
  • Swimming pool
  • 24-hour front desk

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • No parking

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Available rooms

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449 reviews

Guests liked

  • Clean and well-maintained
  • Exceptional staff service
  • Great ambiance and comfort

Guests mentioned

  • Noise from nearby bars
  • Some rooms small
  • Marcella

    CO · couple · Oct 2026

    10/10

    Volvería

    Todo súper limpio, agradable . Hay un árbol en medio de la casa que lo hace un lugar diferente. El desayunado incluido , delicioso , el Personal muy amable . La ubicación excelente , cerca a la bahía , parque de los novios .

    Todo bien

  • Mateo

    CH · couple · Oct 2026

    1/10

    Extremely loud nightclub noise, sleepless nights and an unresolved refund dispute.

    The reception staff initially tried to help by offering us another room after we complained about the excessive noise. Unfortunately, this did not resolve the situation.

    We booked Suite No. 9 for four nights, expecting a comfortable and peaceful stay. Unfortunately, our experience was extremely disappointing. On our first night, extremely loud music from a nearby nightclub continued well past midnight, making it impossible to sleep. We immediately complained to reception and were told the music would stop at midnight, but it continued beyond 1 a.m. We were eventually moved to a different room on the first floor, which was inferior to the suite we had booked, and the noise was still audible. The following day, management acknowledged that the nightclub noise was an ongoing problem and explained that they had previously contacted the local authorities about it. This made the situation even more disappointing, as we had not been warned about this significant disturbance before booking. We requested a refund because the accommodation was not providing the restful environment we reasonably expected. However, management did not authorize a refund, and the alternative accommodation offered was not suitable for us. As a result, we had to leave the property early and pay for another hotel. Despite submitting a formal complaint and contacting Booking.com, our refund request remains unresolved. This was not simply a minor inconvenience. The excessive noise, lack of sleep and failure to provide a satisfactory solution completely disrupted our stay. Based on our experience, I cannot recommend this property to travelers looking for a peaceful and comfortable hotel.

  • Łukasz

    PL · solo_traveller · Oct 2026

    10/10

    Wszystko było perfekcyjne. Stylowy hotel w samym centrum i blisko do plaży.Liczyłem się z tym że to nie jest cicha okolica więc mi to nie przeszkadzało. Pokój wygodny. Pyszne śniadania z możliwością wyboru więc codziennie można zjeść coś innego. Obsługa przemiła. Najlepszy Hotel jaki miałem w Kolumbii podczas mojej trzytygodniowej wycieczki.

  • Judit

    ES · couple · Oct 2026

    10/10

    La foto de la piscina que publicita el hotel es de una habitación privada, no de uso público.

  • Christian

    FR · couple · Oct 2026

    9/10

    Un emplacement parfait, au calme, décoration soignée et végétation luxuriante

    La décoration, très soignée, l’accueil et l’emplacement très central

    Rien

Location

Carrera 2da No. 19-20 El Centro · Santa Marta