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Casa Firenza

8/106 reviewsCuenca

Luxurious Stay in the Heart of Cuenca: Treat yourself to a stay at Casa Firenza, a luxury hotel offering individually decorated guestrooms with heated floors and Smart TVs. Stay connected with complimentary Wi-Fi and enjoy satellite programming for entertainment. Dining and Socializing: Indulge in culinary delights at the hotel's 2 restaurants, coffee shop/cafe, and 2 bars/lounges. Join other guests at the daily complimentary reception for a socializing experience. Relaxation and Services: Take advantage of onsite massages, complimentary internet access, concierge services, and dry cleaning/laundry services. Additionally, the hotel features a computer station for your convenience. Immerse yourself in the vibrant surroundings of Calderon Park and Esqueletologia Museum, just steps away. Book your luxurious stay at Casa Firenza in the heart of Cuenca now!

What this place offers

  • Elevator
  • Tours/ticket assistance
  • Free wired internet
  • Free reception
  • Snack bar/deli
  • Computer station

Policies & house rules

  • Check-in from 15:00 until 23:30
  • Check-out until 12:00
  • No pets
  • Paid parking

• Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • No pets and no service animals are allowed at this property. • Guests can access their rooms with a mobile device. A deposit may be required at the property.

Available rooms

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6 reviews

Guests liked

  • Great location
  • Good restaurant
  • Great service

Guests mentioned

  • Breakfast is a bit slow

  • Vladimir

    Jun 2025

    10/10

    Great location. Good restaurant, service is great, restaurant is amazing, a bit slow breakfast

  • Fabian

    Mar 2025

    6/10

    The room where I was very small and smell food the kitchen was below all the rooms

  • Randy

    Oct 2024

    10/10

    Room was beautiful and clean Staff went above and beyond. Very friendly beyond helpful.

  • Paul

    family · Jan 2024

    8/10

    Hotel muy lindo y nuevo, pero con deficiencias de atención. Personal amable pero sin experiencia. Diseño y decoración espectacular. Super buena ubicación. Detalles como la puerta de la habitación que no tenía seguro (teníamos que atrancarla con una maleta para que no quede abierta, nunca la pudieron arreglar), Aire acondicionado dañado (esencial porque las habitaciones son muy calientes) hacía mucho sonido y no pudieron arreglarlo… Organizaron un transfer al aeropuerto para 2 personas a pesar de que éramos 4, tuvimos que salir a buscar un taxi en la madrugada. No volveríamos más...

  • LIZARDO

    Aug 2023

    10/10

    En la mejor ubicación de la ciudad de Cuenca, frente al parque calderón, la suite tiene una vista increible de la catedral y esta renovada todas las hab volveria siempre

Location

Simon Bolivar · Cuenca