Casa Sol y Playa

17 reviews

• B

  Beatriz

  GB · couple · Sep 2026

  7/10

  Love playa honda and the apartment but could do with better customer service

  The apartment was in an excellent location. We absolutely loved Playa Honda and found it a great base for exploring the island. The building itself was really nice, and the pool was excellent. The apartment was spacious, with plenty of room for us, and had all the facilities we needed for our stay.

  Unfortunately, the management of the property could be significantly improved. The instructions for accessing the building weren’t very clear, and as we arrived late at night, it was quite difficult to figure out how to get in. There were also no basic essentials left in the apartment for our arrival. We weren’t expecting much, but things like shower gel, some coffee or even a coffee pot would have been really appreciated, particularly for guests arriving late who may not be able to get to the shops straight away. The apartment had been cleaned, but it wasn’t immaculate and could have done with a little more attention to detail. We also had several issues with the door codes throughout our stay, but the biggest problem happened one evening when we arrived back from dinner around midnight and the code stopped working completely. There is no 24/7 assistance line, and there was no clear way to contact anyone outside working hours through the app. We eventually managed to find a WhatsApp number to contact in an emergency, but as a result, we were left outside on the street for around half an hour trying to get into the apartment. For a holiday rental, especially one using electronic access codes, I think there really needs to be a clear emergency contact available outside normal working hours. Having some form of human support when something goes wrong would make a huge difference to the overall experience.

• JE

  josé enrique

  ES · solo_traveller · Aug 2026

  9/10
• A

  Alicia

  ES · couple · Jul 2026

  4/10

  La ubicación

  Que no estaba cuidado, la cama era incómoda, la cocina pequeña y mal distribuida, cuando reservé se indicaba que incluía aire acondicionado y luego lo pusieron de pago.

• E

  Elena

  ES · couple · Jul 2026

  7/10

  La piscina y la ubicación increíbles

  No hay personal al que poder preguntar dudas ni nada. El tema de tener que dejar la llave en la consigna hace que sea todo más complicado. Podrían tener otra llave de seguridad en otro sitio y dejársela al inquilino para poder salir y entrar tranquilamente. Además las ventanas y las puertas están muy deterioradas, la puerta principal costaba abrirla. Y las ventanas dan mucho golpe por la noche si las dejas abiertas. Y como el aire acondicionado es de pago o te aguantas con el ruido o pagas. Que me parece sobrepasarse la verdad, habiendo vivido una ola de calor que no es culpa del inquilino.

• S

  Sandra

  BE · couple · Apr 2026

  9/10

  Genoten van een mooie lang verkenningsweekend te Lanzarote.

  Wij verbleven duidelijk buiten het seizoen en genoten vooral van alle rust en het uitzicht vanop het balkon. Goede locatie om het eiland te verkennen en dichtbij alle mogelijkheden van winkels en eet mogelijkheden. Zeer goede douche ook en een warm thuisgevoel.

  Misschien een beetje gesukkeld met het binnengaan maar we werden zeer goed geholpen door de hoste dus echt tegenvallen was dit achteraf niet meer.