Casa Victoria Golf Retreat

50 reviews

• DA

  Diane Alecia

  family_with_children · Jul 2024

  6/10

  It was ok but they informed me they was going to not charge me until the July 3 because of flight issues but they did not tell the truth they started charging me on July 2 so they were not truthful. When informed they did not even off one night free

• B

  Bernadine

  partner · Mar 2023

  10/10

  I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and you will see me again. The 3 bedroom house was.clean and nice very modern and up to date very nice place to stay.

• S

  Susan

  family · Sep 2022

  10/10

  Mr Anderson is a very good host and a good communicator. The smart lock on the door facilitated my brothers accessing the villa independently of my going and comings. I dont like it when hosts insisted on only giving us one key, so it was a huge plus. Overall the villa and the host exceeded my expectations.

• VT

  Verified traveler

  Aug 2022

  10/10

  The Good and Bad of the Villa

  The venue was comfortable, clean, and safe (2 gate security clearance). It had all the amenities of home- kitchen with utensils, microwave, kettle, etc. Queens size beds and A/C in both rooms. No A/C in the living room though. Good WiFi and smart TV. Communication was very lacking in that I texted one number and another number (property manager) contacted me when I was in transit. I thought I was scammed because I didn't hear from him before I left home. I didn't notice the text message until the security guard contacted the property manager directly. Thank God he had his number because I wouldn't know what to do. Subsequently, my uncle booked the same accommodation a few days earlier but never got through to the manager. Apparently the place was double booked!!! "Lucky" for me, my uncle didn't get through. (Shake my head) Other than the lack of communication and the propensity to double book, we had a pleasant stay!

• L

  Linda

  family · Aug 2022

  10/10

  We gave this a 5 star mainly because of Mr Anderson the manager. Pros: The villa is well kept, the community and surrounding is very secure, Wi-Fi was not an issue and in general the villa exceeded my expectation. Cons: The pool closes at about 7pm, shops are not in walking distance. Overall, we have a good three-day family getaway.