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Castello di Ugento

9.4/105 reviewsUgento

Luxurious Amenities Indulge in onsite body treatments and facials for a pampering experience. Get free Wi-Fi, concierge services, and even babysitting at this upscale hotel. Gourmet Dining and Drinking Savor delicious meals at the hotel's restaurant or opt for room service. Unwind at the bar/lounge with a refreshing drink. Don't miss the daily complimentary local cuisine breakfast. Convenient Location Experience convenience with a complimentary area shuttle to nearby attractions. Enjoy free valet parking and a roundtrip airport shuttle for a surcharge. Benefit from a business center, 24-hour front desk, and more featured amenities. Book now for a luxurious stay at Castello di Ugento and enjoy the best of historical Ugento!

What this place offers

  • Snorkeling nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Free breakfast
  • Safe-deposit box at front desk

Policies & house rules

  • Check-in from 15:00
  • Check-out until 11:00
  • No pets
  • Free parking

• All guests, including children, must be present at check-in and show their government-issued photo ID card or passport. • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Cashless payment methods are available for all transactions. A deposit may be required at the property.

Available rooms

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5 reviews

  • richard

    partner · Oct 2024

    4/10

    No hot water on check in at 630pm so we were told to go out to dinner and had to shower at 10pm on return. No apology. Supposed “upgrade” was into disability room which we were not informed about. Toilet very high so feet off the ground, shower positioned awkwardly in corner, glass door hard to close. Bathroom door jammed on tile floors and very hard and noisy to close (woke us at night when used). No bathroom window and no extraction fan. Bathroom had a sealed external door with glass covered by sheer curtain which let in light from courtyard lights on all night. Bed mattress hard, pillows thick hard and lumpy (unusable). Bottom sheet short and exposed mattress protector. Aircond not controllable in room, had to ask reception each time. Toilet paper, tea bags and cotton balls not replaced at service, had to request toilet paper. Staff made no apology or offer to change room so after 36hrs we checked out, at which stage they offered an upgrade on the room but refused to refund our unused night (we had prepaid three nights). Buffet breakfast ordinary and extra charge for omelette. Overall a big letdown for an expensive and supposedly top end hotel.

  • Liz

    partner · Sep 2024

    10/10

    Beautiful hotel, room and staff.

  • Alanna

    partner · Jun 2024

    10/10

    The atmosphere of the castle was absolutely beautiful. You’re in an ancient castle yet everything is so pristine and high tech. The rooms are luxurious, the bed is so comfortable, and everything is clean and well kept. It’s cozy, quant, magnificent, and grand all at the same time. The service was fantastic. We would WhatsApp Mirko or whoever was at the front desk whenever we needed anything. They were always so accommodating and on point with their recommendations. They make everything very easy by making reservations and mapping out cities for you. We would definitely love to go back. Highly recommend!

  • Jessica

    partner · Jun 2023

    10/10

    AMAZING! One of the most memorable experiences we have ever had! The staff is absolutely incredible, the castle is breathtakingly beautiful! I can’t stress how much we did not want to leave! We will be back

  • Trudi

    Jun 2023

    10/10

    Lovely stay in Castelli di Ugento.

    Peaceful Friendly Helpful Clean Warm Really nice!

Location

13 Via Castello · Ugento