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family · Oct 2024
Noise from main road outside. Could benefit from secondary or double glazing. The stairs are very steep and not easy to carry a case up. Very nice breakfast.
Sep 2024
Stayed for 1 night in September 2024. Upon arrival, I was told the restaurant does not open on Monday nights. My bathroom was not cleaned; toilet seat broken; room was extremely cold, and had no soundproofing, so heard every car drive past. Staff were non existent. To cap it all, there was no cooked breakfast in the morning: just cereal and some fruit. The 'hotel' should make culinary options clear. Awful experience.
Sep 2024
Comfy room generally very clean Shower could do with a deep clean and drain didnt flow
Aug 2024
We stayed for 2 nights when attending a wedding locally. Couldn't fault anything during our stay. We had diner on the first night and after speaking with the chef (Cam) about food preferences he offered something off the menu that was delicious. The room was lovely, loads of space and the hotel itself and grounds made for a really nice break. Enjoyed a cool swim in the pool on the first night after a long drive which was just what we needed.
family_with_children · Aug 2024
First time staying here. Impromptu mini get away with my 7yr old daughter. Only 1 negative from me, which was the main reason for booking here, was the outside heated pool. First thing we did after placing bags in our room, was go straight to the pool. Unfortunately not for long, as the pool was freezing. Staff apologised and said they would get the caretaker to take a look in the morning. They advised they'd had a power cut to the pool. The pool was a little warmer the next night, but still not enough, so unfortunately the main selling point for our booking we weren't able to use. The staff were really apologetic about this. I know a lot of people have mentioned they weren't happy about the change in breakfast service. We enjoyed the continental style breakfast. I was a little surprised, as i thought a cooked breakfast would be on the menu. It's continental during the week, & cooked breakfast at weekends. The gardens are beautiful, & wow what a view from the top, stunning! Our room was nice, my daughter especially loved the shower! Good choice of different teas/coffee/biscuits & fresh water in the room. Comfy bed. The cars going past are quite loud, but not to often at night & didn't wake us up. The light coming under the door from the hall was quite bright... maybe a door draft thing or something along the bottom the the door to block this out would be a good option? Staff, super friendly & helpful. Graciously take on feedback. Would definitely stay again 😊
Dodington · Bridgwater