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partner · Oct 2025
Overall we enjoyed our stay at Catalonia Las Cortes but there was room for improvement. The cleaning took place very late everyday, usually when we wanted to come back after lunch from a morning’s activities. The floor of the room wasn’t very clean, our feet were pretty dirty. The complimentary afternoon tea from 4-7pm was a waste of time. Just a few bland sandwiches, fruit and a bit of cake and it wasn’t replaced promptly if at all so disappeared quickly. It would have been better just to have free coffee/ tea all day instead. The location was nice and central and our room was very quiet. Staff were fine. Our room key stopped working after a few days and we noticed that the cleaners had left the room unlocked so mentioned it to the front desk. We would have at least expected an apology but nothing was forthcoming.
family · Oct 2025
excellent location. decent size room and washroom. we had 2 rooms for the 4 of us. service impeccable. best is the location- walking distance to almost everything.
Aug 2025
Volveré!
Rodeado de lugares para comer o tomarse algo, en una zona vibrante
family_with_children · Aug 2025
Our stay at the hotel was great. The moment we entered it was such a pleasant atmosphere. The reception staff was really nice and welcoming. The cleaning crew was amazing. Location , our hotel and hotel staff all were 10/10
partner · Aug 2025
excellent hotel. the stafff at the front desk was super helpful. the shower and tub were some of the best we've ever had. two things to note : 1. there is a lot of street noise from people partying at the bars downstairs. i sleep with earplugs so it didnt bother me but if youre a light sleeper that might effect you. and 2. i was woken up at 7pm by a staff member to give me two small chocolates. BANGING ON THE DOOR. i know this is just the staff doing their job but i truly hope this hotel can change this policy. people traveling to europe are USUALLY sleeping at all hours due to jet lag and i was DEAD asleep when this person woke me up. for two small pieces of chocolate ??? i most likely wont come back to this hotel knowing this is the policy. its unfortunate because other than that it was a great place to stay. i just cant be woken up for no reason when im trying to rest.
C/del Prado 6 · Madrid