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FR · solo_traveller · Aug 2026
A very comfortable, well-equipped apartment with exceptionally attentive and responsive staff.
The apartment was very comfortable and had everything I needed for my stay. It was very well equipped. The staff were extremely attentive, helpful and exceptionally responsive. I have rarely experienced such a high level of responsiveness. Every question or request was dealt with almost immediately. This was definitely one of the highlights of my stay.
Nothing in particular. Everything met my expectations.
GB · solo_traveller · Aug 2026
Most disappointing and formal complaint to follow to Booking.com
10mins walk to Central Station
Daily the shower went cold within a minute. The water pressure was erratic and would then stop altogether. I communicated this to the management company who advised they would investigate. I don’t think this happened but if it did, the problem continued for my entire 4 day stay. There was a large black mark on the wall under the TV. I communicated this immediately I arrived and took a photo. I was asked to send a photo but didn’t know how to do this to their site and advised accordingly. I received no reply. There were no instructions for the TV. There was an iron and no ironing board. When I enquired I was advised I could request an ironing board - why no prior advice. The apartment was on the 2nd floor and no lift - a 50 stair climb. CRITICALLY IMPORTANTLY - I received glowing feedback for how I had looked after the apartment and the lovely state I left it in. They promised refund of my £100 payment in case of damage within 24 hours - 16 days and still no reimbursement despite my follow up! Accommodation seekers - all I can say is beware before you book!!! I will of course be following up with Booking.com
GB · family_with_children · Jul 2026
CY · solo_traveller · Jul 2026
GB · young couple · Jun 2025
Very good apartment, right at the heart of grweat bars and restaurants etc
Excellent spot in a busy part of the City, great bars ad restaurants all around
Nothing, all good
20 Colquitt Street Apt 4A · Liverpool