Chalet Ivy Hirafu

• Reservations are required for massage services, spa treatments, and private bath/onsen. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. • Parking height restrictions apply. • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.