Charming 1-Bed Central Studio Apartment

24 reviews

• C

  Clive

  AU · couple · Jun 2026

  2/10

  Lousy apartment with no keeping services. This unit we stay is managed by a differently n individual

  This is not a hotel or service apartment. I am not happy that there is no housekeeping services provided and no washing machine and dryer in the apartment. Only 1 set of towel is being provided . Also only 1 set of key is being provided. This unit we stay in is managed by a different n individual landlord unlike the other units which were managed by a hotel group service Oak which provide better service . This discrepancy was not communicated and reveal to the clients before they book The unit

  Washing machine and dryer is not provided. No housekeeping services Only 1 towels are being provided for my long stay on 10 days . The toilet and bathroom is very small

• M

  MARI

  JP · solo_traveller · Apr 2026

  7/10
• RA

  R. Adriel

  NL · solo_traveller · Mar 2026

  1/10

  Probably would have been fine if I didn't have to rely on customer service for anything.

  I had asked for early check-in, which was granted, but the room was not ready when I arrived at the agreed-on time. And there was no power in the room. I left so the room could be cleaned, and returned but still no power. Customer service asked me to 'Please be patient' for several hours, and never once offered any consolation, only requested 'patience'. I had traveled 24+ hours from Europe, and my patience was maxed after several hours waiting for customer service to either fix the power issue, or relocate me; neither were ever offered, so I left the keys and found a room elsewhere. The location and room are probably great if you have no need to rely on the customer service, as they are incapable and inconsiderate.

• K

  Kriss

  PL · solo_traveller · Jan 2026

  1/10

  Scammer company, No refund initiated since 14 days, Very dirty studio, Horrible air quality

  AVOID WITH ALL MEANS !!! This is a criminal organization that cheats with everything , with money refund ! They have developed a scam messaging system that should fool you until you give up on your money refund. - SCAM WITH A PARTIAL REFUND. After 14 days refund still not even processed it internally. Everytime they write a about the refund transfer can take up to 7-14 days, but before the transfer is initiated they write they must approve it internally and it can take around 3 months until you give up on your refund (!!!). This is Third World scam, and not Australian quality. This scammer company must be checked and closed by the Consumer Affairs Victoria and the Victorian State Government soon. -Contradictory information: One agent writes the refund has only been initiated and should arrive depends on the bank account, another agent writes the opposite. All is just to fool you until you give up. - VERY DIRTY STUDIO BY ARRIVAL. Dust, oily hands fingerprints on all furniture. Pictures attached. Partial refund was agreed and after 14 days they write they still did not process it internally. - HORRIBLE AIR QUALITY. Not possible to open a window. It is a private studio in a hotel, though hotel windows there slightly open. No air refresher or a single fan. Only A/C. Sulfurous air, not properly ventilated air. I got very sick after only 5 days of staying there. It is like sitting on a plane for 4 days in their air conditioned cage. -MISLEADING ADVERTISEMENT. In the picture number 12 they show washing machines, dryers in the building. On request they say the machines there are not accessible and you must pay the laundry in the street. Also for this not partial refund initiated. ALL IN ALL, Horrible experience, waste of time. If you love respond daily to messages from strangers day by day, that do not result in anything, if you love dirty studios and being sick by horrible air quality then you are welcome to book this pathological accommodation.

• G

  Georgia

  AU · couple · Jan 2026

  9/10

  Pleasant stay!

  Perfect location, especially for the Australian open! Room was huge and loved that there were cooking facilities and dishwasher.

  The shower wasn’t in the best condition and the bathroom was tiny. Also no oil/butter for cooking :(