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Chateau Cartier Hotel & Resort, an Ascend Collection Resort

8.2/10264 reviewsGatineau

Experience the luxurious embrace of Chateau Cartier Hotel & Resort, nestled in the scenic Gatineau (Aylmer). Accommodations Unwind in one of our 125 spacious guestrooms, where modern amenities meet comfort, featuring refrigerators, LCD televisions, and deep soaking bathtubs in private bathrooms to ensure your stay is nothing short of perfection. Dining and Relaxation Savor delectable meals at our on-site restaurant or grab a snack from the coffee shop. For ultimate relaxation, indulge in rejuvenating treatments at Kōena Spa or stay active at our 24-hour fitness center. Event and Business Facilities Plan successful events in our expansive conference center, offering over 17,000 square feet of versatile space. With complimentary wired and wireless internet, your business needs are seamlessly met. Your unforgettable getaway awaits at Chateau Cartier; book your stay today!

What this place offers

Elevator
ATM/banking
Conference space
Downhill skiing nearby
Cross-country skiing nearby
Bicycle rentals nearby

Policies & house rules

Check-in from 16:00 until 12:00
Check-out until 12:00
Children welcome
Pets allowed
Free parking

• Reservations are required for golf tee times, massage services, and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. • Contactless check-out is available. • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly). A deposit may be required at the property.

Available rooms

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264 reviews

Guests liked

Spa experience
Friendly staff
Spacious rooms

Guests mentioned

Inconsistent housekeeping
Lack of information on amenities

Andrea
Oct 2025
6/10
Given an early check-in which was nice but the room had not been cleaned in months based I the spider webs and dust bunnies on the wood floor & walls. I was given another room which also had not been cleaned. After complaining - twice now - was told our room would be “refreshed” after I left to get to the spa. Would have preferred to have waited on a clean room over going through this.
Carlos
family_with_children · Oct 2025
6/10
The double queen suite was large, but bathroom was quite small and don't get me talking about the tiny fridge tucked inside the closet! Overall the stay was comfortable, however, the floor was not clean, we noticed a lot of white hair beneath the fixed furtniture, making us believe a lite sweep is barely done after each guest. The bathroom was rather small and dated, with a broken clothing string, and no ceiling fan.
Debra
Oct 2025
2/10
Was woken up at 9:45am to loud drilling noise coming from the wall in the room next to me, which was on going for over a hour!! Not very professional for a 4 star hotel!!! Bed and pillows also extremely uncomfortable. Would NOT RECOMMEND THIS HOTEL!!!
Fidia
Oct 2025
10/10
The ultimate vacation i was looking for.. with the suite room & Koena Spa, you can't wish for anything more! I loved everything about this hotel to be honest :)
Eric
partner · Oct 2025
10/10
Love this place

Location

1170 Chemin D' Aylmer · Gatineau