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Citadines Prai Penang

9/101762 reviewsBukit Mertajam

Luxurious Amenities Convenient Location Delicious Dining Options To experience a blend of luxury and comfort, book your stay at Citadines Prai Penang today.

What this place offers

  • Fitness facilities
  • WiFi available
  • Free WiFi
  • Parking
  • Free Parking
  • Non-smoking rooms

Policies & house rules

  • Check-in from 15:00
  • Check-out until 12:00
  • Children welcome
  • Pets allowed
  • Free parking

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Pets are allowed on request. There is a surcharge of 50% off the PROPERTY rate and re-booking is required, Terms and Condition applies. Property has the right to decline pets stay if they are not qualify as per the Terms and Conditions. Please contact the property for more information. Effective 1 July 2026, Hotel will adopt a cashless payment policy. Cash payments will no longer be accepted. FEAST OF ST ANNE 2026 – COMPLIMENTARY SHUTTLE SERVICE Citadines Prai Penang is pleased to offer a Complimentary Shuttle Service to the Minor Basilica of St Anne, Bukit Mertajam, from 17 July 2026 – 26 July 2026. Shuttle Schedule: 1st Trip: 9:30 AM 2nd Trip: 2:30 PM 3rd Trip: 5:00 PM 4th Trip: 8:00 PM Guests are required to reserve their seats through the Front Office at least one (1) day in advance. Reservations are subject to seat availability and will be confirmed on a first-come, first-served basis.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. This property does not accommodate bachelor(ette) or similar parties. Guests under the age of 18 can only check in with a parent or official guardian. A deposit may be required at the property.

Available rooms

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1762 reviews

Guests liked

  • Friendly staff
  • Good location
  • Spacious rooms
  • Great amenities

Guests mentioned

  • Long wait for lifts
  • Limited breakfast options
  • Soo Ngoh

    MY · couple · Oct 2026

    6/10

    Overall ok if it's rated a 3-star hotel.

    Didn't like the single bed which felt like falling out from the sides. Reception staff wasn't friendly

  • Badrol Sham

    MY · family_with_children · Oct 2026

    10/10
  • Sabrina

    MY · family_with_children · Oct 2026

    8/10

    Spaces room

  • Badrun

    MY · family_with_children · Oct 2026

    9/10
  • Sarah

    MY · solo_traveller · Oct 2026

    8/10

    Breakfast was very average and not much choices

    Would be better if bottle water is provided in the room

Location

G 01 MENARA SENTRAL · Bukit Mertajam