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Citymax Hotel Al Barsha at the Mall

8.6/10204 reviewsDubai

Luxurious Amenities Indulge in a host of amenities at Citymax Hotel Al Barsha at the Mall including a health club, complimentary Wi-Fi, and 24-hour room service. Satisfy your cravings at the City Cafe or grab a quick bite at the coffee shop. Relax with a drink at the bar/lounge after a long day. Convenient Location Situated in Al Barsha, our hotel is just a short walk from the famous Mall of the Emirates and Ski Dubai, offering you endless shopping and entertainment options nearby. Traveler's Delight With a roundtrip airport shuttle, free parking, and proximity to major landmarks like Burj Al Arab and Dubai Miracle Garden, Citymax Hotel Al Barsha at the Mall ensures a seamless and enjoyable stay for all guests. Experience luxury and convenience - book your stay now at Citymax Hotel Al Barsha at the Mall.

What this place offers

  • Elevator
  • Fitness facilities
  • ATM/banking
  • Gift shops or newsstand
  • Shopping on site
  • Breakfast available (surcharge)

Policies & house rules

  • Check-in from 14:00 until 00:00
  • Check-out until 12:00
  • No pets
  • Free parking

• One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding. • Only registered guests are allowed in the guestrooms. • No pets and no service animals are allowed at this property. A deposit may be required at the property.

Available rooms

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204 reviews

Guests liked

  • Friendly staff
  • Great location
  • Good value for money

Guests mentioned

  • Cleaning issues
  • Inconsistent room amenities

  • IrishkaVi

    KOLOMNA, MOSCOW OBLAST, CENTRAL RUSSIA · NONE · Aug 2026

    10/10

    Dubai City Max Al Bashar 2026

    The location is very convenient, the hotel is clean, the staff and reception are friendly and helpful, the food is fresh, and cleaning is thorough and daily. The shuttle to the sea is absolutely fantastic!

  • 58humphreym

    DUBAI, EMIRATE OF DUBAI · Couples · Aug 2026

    10/10

    Amazing stay

    Very nice Hotel ,, Definitely I will recommend family and friends,,my special Thanx to Apple and Madam JEANE,,,,,SANSNIKA AND MARIA bravo keep it up

  • 465deneshb

    ABU DHABI, EMIRATE OF ABU DHABI · Couples · Aug 2026

    2/10

    Very bad experience

    Receptionists at the hotel didn’t let us to check in after showing the original receipt. We have given our legal EID and still they pretend that we impersonate someone else. My wife’s email address is under her EID. We ain’t lying and we are traveling to most of the hotels in UAE under the same name and we didn’t face this issue. I told them to call a manager yet nobody seems to be appeared, I feel that this hotel is looting money from guests and the travel agent has already been paid to the hotel. We left your hotel after wasting 3 hours staying in the lobby and We booked another hotel. We will never come to this hotel never ever.

  • H2H505

    DUBAI, EMIRATE OF DUBAI · Solo travel · Jul 2026

    4/10

    Bad Experiance

    The property enjoys an excellent location, with convenient access to almost everything, and its overall design is impressive. However, the housekeeping team appeared to lack adequate training and hospitality experience. Guest parking is also insufficient, with too few spaces available. While two reception team members were genuinely friendly and welcoming, the overall service experience was inconsistent. The security staff’s approach felt unnecessarily rigid and would benefit from further hospitality-focused training, particularly in guest interaction and service etiquette. The amenities shown in the attached photo were only provided after I specifically requested them. With stronger staff training, improved service standards, and better parking arrangements, this property could offer a significantly better guest experience.

  • torbenk753

    NONE · Jul 2026

    6/10

    Clean hotel for a good price but food is not good

    Nice hotel, good price but food is not good all is very spicy and they dont know how to cook a ribeye. Second is okay but you could except a little better one.

Location

Behind Mall of Emirates · Dubai