Clarion Hotel & Suites Williston

86 reviews

• J

  Justin

  Sep 2025

  10/10

  Easy check in friendly staff

• M

  Mariah

  US · family_with_children · Sep 2025

  10/10
• T

  Tanya

  Sep 2025

  8/10

  Nice stay

• S

  Stevens

  US · family_with_children · Aug 2025

  1/10
• S

  Stevens

  US · family_with_children · Aug 2025

  1/10

  Worst hotel stay ive ever had

  It was a decent enough hotel i guess.

  The staff was rude, unhelpful and dishonest. I was over charged $500, for damage and cleaning fees when there was no damage fone at all and rooms were not overly messy. We stayed in one room for 2 nights, it was not the room i booked, i booked and paid for a room with 2 bathrooms(we needed a bathtub) and a full kitchen, room had 1 bathroom, no tub and half kitchen. Twice staff members told me i was lieing and there was.2 bathrooms, so they weren't going to fix my reservation. I was told i could get a cooktop to use ro cook. We needed to stay another night and decided to just stay wherew we were, i thought someone called and paid for thw night, when i went to get a new key that nifht nothing was said about oweing money. I asked girl at desk for a cooktop and she OFFERED to upgrade me to room i originally reserved at no charge, it was late, but we have small kids so decided to take it for the tub. So we did leave first room in a rush, but it was in no way "trashed"like houskeeping claimed esp $250 worth!!!! There definitely were no damages! The morning we left i was rudely tolc that i had to stop at desk before leaving. When i did i was informed room had not been paid for, so i paid for it then. The next day my sons card, the card that paid for first 2 nights, was charged $250, the day afcter that my card the card used to pay for the upgraded room was charged $455!!!!.... We are both still overdrafted and bills tht were too come out of a accounts arent getting paid, its very bad for both of us and for no reason!!!!! I went in on Aug 13th to take to manager on duty, he was the only staff member throughout the whole stay who was polit and seemed helpful. He hadnt checked to see if room had been paid for though and went by a note left tht i didnt pay, when he looksd it up on computer he saw i paid before we left. He informed me the girl who upgraded me only did becaise i demanded it, i did not, why would i on the last night at 10 pm!