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Cleveland Street by Aeria Apartments

9/1016 reviewsLondon

Central Location Cleveland Street by Q Apartments is ideally situated in the heart of London, just a short distance from popular attractions such as Oxford Circus, Oxford Street, and Dominion Theatre. With easy access to Carnaby Street, Euston Station, and the city centre, our guests can explore the city effortlessly. Modern Amenities Our apartment boasts a range of modern amenities including a fully equipped kitchen, flat-screen TV, and a washing machine for your convenience. Relax in comfort with plush towels and crisp bed linen provided in the non-smoking accommodation. Nearby Attractions Experience the best of London with Regents Park, Madame Tussauds, and the British Museum within reach. Whether you're a tourist or a business traveler, Cleveland Street by Q Apartments offers the perfect base for your stay in the city. Book now to secure your stay at Cleveland Street by Q Apartments and enjoy a memorable London experience.

What this place offers

  • WiFi available
  • Free WiFi
  • Non-smoking rooms
  • Heating
  • Safety deposit box
  • Non-smoking throughout

Policies & house rules

  • Check-in from 16:00 until 00:00
  • Check-out until 11:00
  • Children welcome
  • No parking

All guests must undergo an ID verification process and completion of our security deposit invoice. Guests are required to upload a photo ID via a secure platform straight after the booking. Please be advise that until these mandatory procedures are completed, are we able to provide check-in information.This property does not accommodate bachelor(ette) or similar parties. A deposit may be required at the property.

Available rooms

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16 reviews

Guests liked

  • Excellent location
  • Well-furnished apartment

Guests mentioned

  • Issues with hot water
  • Defective mattress and bed frame

  • John

    IE · couple · Dec 2025

    7/10

    Quiet, nice restaurants nearby. It had everything required for a few days stay sightseeing. Bed needs a support in the middle of the base, it's like a crater. Otherwise, clean, modern, well furnished and a great location.

    As mentioned, bed sagging, sofa is super slippy, (leather or pleather) personal taste I guess.

  • Grigorij

    DE · couple · Oct 2025

    3/10

    Schmerzhaft

    Die Lage und Sauberkeit sind Top. Das Wohnzimmer ist schön eingerichtet und das Badezimmer ist sehr nett.

    Summary of our stay in Apartment No. 1 (booked via Booking): We arrived on a Friday afternoon and were initially very pleased: the apartment was nicely furnished, modern in design, and very clean. However, around 4:30 pm we wanted to take a quick shower before heading to an event in London, only to find that there was no hot water. We contacted support via WhatsApp, and after about 40 minutes a technician arrived and was able to fix the issue. When we then sat down on the bed, we encountered a far more serious problem: the mattress had a huge hole on the right side, about 1 × 1 meters in size. From that moment, we could no longer reach anyone for help. The support informed us that it would not be possible to send anyone on Friday evening and that assistance would only be available the following day. Since we had to attend our event, we left. That night turned out to be the worst night we have ever experienced: sleeping was nearly impossible, and we woke up on Saturday morning with severe back pain. On Saturday, support insisted that we stay in the apartment between 11 am and 4 pm to wait for a technician. No alternative accommodation or coverage of another hotel was offered. Fortunately, around 1 pm, an employee arrived and discovered that five slats of the bed frame were completely missing under the mattress. He replaced them during the day. The mattress was still slightly dented, but the second night was at least somewhat bearable. Support assured us that from Monday onwards, someone from management would contact us to compensate for this terrible experience. Unfortunately, no such contact ever happened. When we followed up later, we were simply told that nothing could be done.

  • Babajide

    partner · Jun 2025

    10/10

    Great location, exhaustive amenities, clean and comfortable, good customer service overall. Very happy

  • Verified traveler

    Jan 2025

    8/10

    The check-in process is too complicated. The email can be easily overlooked and the face recognition validation is also too complicated. I have to do the face validation in a public place on the go. It was not easy.

  • Guy

    Dec 2024

    10/10

    Great but read my comment to find the keys!

    So everything great. BUT be aware the key are not where they say they are. INSTRUCTIONS say there is a key box next to the apartment door. They are ACTUALLY in a box in the hall way on the bottom floor. LOOK for 3 grey boxes art the bottom of the staris on the left. NOT obvious at all, untill you know they are there!!

Location

124 Cleveland Street · London