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NZ · family_with_children · Sep 2026
Unfortunately, our stay was very disappointing, as the property had cleanliness and maintenance issues that did not meet
The location
Unfortunately, our stay was quite disappointing, especially considering we paid $1,009 for the first 3 nights and an additional $225 for one more night, bringing the total cost to $1,234. There were several issues with the property that made our stay uncomfortable. The bedrooms had a significant cockroach problem, which was very concerning. The house was also very old, including the furniture, which appeared quite dated and in need of updating. The stairs were extremely steep and difficult to use. The Wi-Fi information provided was incorrect, which made connecting difficult. The hot water was another major issue. There were 8 of us staying, and the hot water went cold after only 2 showers, even though we limited each shower to approximately 5 minutes. This was clearly not enough hot water for a group of 8 people. The downstairs bunk room had a strong damp smell, making it unpleasant to stay in. The kitchen floor was also very creaky and noisy. For the amount we paid, we expected the property to be clean, comfortable, well maintained and suitable for accommodating 8 guests. Unfortunately, the condition of the property did not meet our expectations. We had 4 adults 2 teens ,9 year old n 1 year old. We hope the owners/management take this feedback seriously and address these issues for future guests.
AU · family_with_children · Jul 2026
This was a cute and cozy accommodation that catered for the needs of my family quite perfectly.
The location great as it was close to all necessary amenities and my needs were catered for
As we stayed during winter, downstairs was cold so we had the provided heaters going but it kept tripping the power
NZ · extended_group · Aug 2025
NZ · extended_group · Aug 2025
NZ · family with young children · May 2025
Good
16 Heeni Street · Taupo