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Coco beach by Casago

9.1/1016 reviewsPlaya del Carmen

Convenient Location Located in the heart of Playa del Carmen, Coco beach by Casago offers easy access to popular attractions and beautiful beaches. Modern Amenities Enjoy a comfortable stay with amenities such as a balcony, air conditioning, free WiFi, and a flat-screen TV in every room. Relaxing Atmosphere Unwind by the pool with a view, take advantage of the sun terrace, and appreciate the convenience of a 24-hour front desk during your stay. Book your stay at Coco beach by Casago for a perfect getaway in Playa del Carmen!

What this place offers

  • WiFi available
  • Free WiFi
  • Air conditioning
  • Fitness center
  • Swimming pool
  • 24-hour front desk

Policies & house rules

  • Check-in from 16:00 until 00:00
  • Check-out until 12:00
  • Children welcome
  • Free parking

This property does not accommodate bachelor(ette) or similar parties. Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. A deposit may be required at the property.

Available rooms

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16 reviews

Guests liked

  • Clean room
  • Helpful staff
  • Great location
  • Well equipped kitchen
  • Rooftop pool

Guests mentioned

  • No view from balcony
  • New firm mattress
  • No cleaning service during stay

  • Samuel

    ES · couple · Aug 2026

    6/10

  • Alejandro

    AR · couple · May 2026

    9/10

    Excelente, cómodo y confortable.

    Atención excelente las 24hs, todas las comodidades, ubicación excelente, calidad de las instalaciones y electrodomesticos muy buenos. Muy buen tamaño del departamento.

    El estacionamiento no era fijo y no siempre había lugar.

  • SANDRINE

    FR · couple · May 2026

    9/10

  • Louis

    DE · couple · Apr 2026

    6/10

    Für den Preis ganz ok, muss aber nicht nochmal

    Nah am Strand und der 5th Avenue, recht günstig und die Zimmer waren sauber. Es gibt einen Waschraum den man für 70 Pesos mieten kann. Casago hat jederzeit schnell und freundlich via WhatsApp geantwortet.

    Das Gebäude gehört der Menesse Group, die einzelnen Wohnung gehören jeweils zig verschiedenen Mietern oder Firmen. Deshalb sehr gemischtes Publikum, relativ laut auf den Fluren. Der Rooftop Pool war eher enttäuschend. Pool war relativ dreckig, es gab kaum Liege- oder Sitzmöglichkeiten, teilweise fehlten die Polster. Wirkte als würde sich niemand drum kümmern. Den Zimmercode bekommt man einfach per WhatsApp, was irgendwie nicht so super sicher wirkt. Es gibt keine Karte oder Schlüsse, nur diesen Code. Room Service ist nicht inbegriffen, kostet 25 USD und nur auf Anfrage. Außerdem müssen vor Ort 100 USD Security Deposit gezahlt werden.

  • Viktor Guroma

    CA · family_with_children · Mar 2026

    4/10

    Could have been better

    The location was good, calm and close to 5 Ave and to the beach.

    I told the property well in advance that I will arrive early and would appreciate early check in and they assured that theywill sort it out. When I arrived I was told that its not possible and I was granted access to the room about 2 hours after the cleaners left the building. Very dissapointing experience. Room was overlooking the gray concrete wall of the building. Elevators were not working.

Location

Calle 42 esq. 1a Av Norte, Zazil-ha, Q.R. · Playa del Carmen