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partner · Aug 2025
Property was nice and the staff were lovely but it was a bit far away from town and transport wasn’t provided. We still enjoyed our stay.
partner · Jul 2025
The minimal staff were amazing. To start with no hot water in our beachfront bungalow… had steal a gas bottle from another bungalow. Bed was really uncomfortable…and noisy my camping mattress is better. Toilet was wobbly not secure properly 3 out of 6 louvres had broken handles and not working Outside porch light not working Stair safety light leading to Bar which also doubled as reception not working One of the two faucets in bathroom required attention for minimal flow. Rear support beam completely ravaged by white ant or borer … just painted over. One bedside lamp not operating, missing plug adapter. No coffee, milk or water in room fridge. The blow up sUP boards all flat. Take your own snorkelling gear … it’s a very nice little reef right out front. Our first and last meal was a 35$ cheeseburger with a 40-50mm beef patty on a stale bun. No coffee machine in bar and the ice making machine has been broken for longer than 6 months according to the helpful bar staff who were making ice in trays to service 12 bungalows. Ran out of Beer on day 1, no fish or calamari as advertised on menu… ran out of cider on day 3. My partner and I cut our trip short mainly cause of the hard noisy double bed that creeked with the slightest movement, making sleep difficult. The bar didn’t have change or float for drinks purchased with cash. We paid close to double price per night compared to Breakas. Oh it’s nice and quiet if you just want to relax,
Jul 2025
Bad value
No hot water, no soap, bad internet, no atmosphere, poor food. Staff not in uniforms, no clear reception. Dirty pool, broken furniture. Contact details of website are not correct. Over priced.
Jun 2025
Disaster
Restaurant was shut. You’re in the middle of nowhere with no place to eat. They tried to send us to the resort next door but they were full. Waited an hour to get a cab into town for lunch. Snorkeling was underwhelming. Visibility sucked. WiFi was awful. 0.50Mbps. Except at the bar area. No bar. No services. No nothing. Place was a ghost town. Only four people staying and all regretting it. No customer service - just wishing us luck finding a restaurant nearby. You can’t have a place this remote and expect guests to self cater. Breakfast was a couple of bits of toast and some fruit. Value for money was awful. We checked the day we arrived, and for some reason the same room was available for less than half what we paid. Felt very ripped off. The accommodation was basic. Clean, but nothing exciting. Overall, I would give this zero out of five if that was an option. Only saving grace was that we booked for just two nights. Which was still two nights too many. Lots of other options nearer to town. Find something else. This place might be good once they get the renovations done and restaurant open. But for now, it is a disaster.
family · Feb 2025
The resort is absolutely beautiful with stunning water views on the bay, beautifully maintained tropical gardens, and cute tropical "fare" bungalows. You have the choice of swimming in the pristine sea or in the lovely swimming pool. The staff is so dedicated to helping you have the best stay and the manager is very helpful. We'll come back.
Paradise Cove, Pango · Port Vila