Comfort Inn & Suites Hamilton Place

374 reviews

• N

  Norma

  US · family_with_children · Oct 2026

  1/10

  It’s an ok place if you want something cheap

  Nothing

  The place don’t really look like what they promote it to be . The rooms sink was leaking when we used to and the place was not as clean not to mention a lady walked in our room around 9 in the morning when check out was not until 11 .

• P

  PrettyWildLife

  Family · May 2026

  2/10

  Hopefully our employer/company will change hotel brands in the future

  Front desk employee charged our card a great deal of money in error during a $4 purchase. Reversed it one second later and said nothing. We only found out at bedtime when budgeting for the rest of the weekend. When confronted, the front desk admitted it and he promised funds back the next day. They weren't. Morning staff said three to five days. When I brought this to General Manager Alicia, she was abrasive, offered no accountability, and her only response was that the charge had been reversed. Completely lacking in customer service skills and basic empathy. Travelers should be aware. Ruined the remainder of our trip having no access to our funds.

• T

  tonyvas328

  BURLINGTON, NORTH CAROLINA · Business · Jan 2026

  4/10

  Paper thin shades .

  Would have really liked this property if I could have actually been able to sleep. The shades they have are paper thin and don’t block out the sun at all. I’ve seen these shades before that were reinforced by room darkening ones. Maybe they never got the other ones .

• J

  J2414CEbrianh

  Family · Nov 2025

  2/10

  One Star Too Many

  Family of seven, three rooms, two nights, $700. No mention of the entire hotel being under construction. Construction noise all night long, ice machine on floor three is the only one working lobby covered in plastic and total construction zone upon entering. This is where the “breakfast” is btw. Staff is outside smoking more than inside. Television in each room worked about 1/2 the time. Beds like trampolines. Zero money has been spent on this place keep it nice. Generally dirty and seriously lacking management.

• Z

  Z7324VCrobm

  Family · Nov 2025

  2/10

  Loud and disrespectful, STAY AWAY

  Guests were shouting in the halls and the front desk woman was on a group call on speakerphone with friends cussing and being loud. All that led to my seven year old child being up until 1:45am. Absolute horrible behavior from the staff and guests with no actually being done about it. Unless you want to be awake until the next day, never get a room here.