Comfort Inn & Suites Springfield I-44

371 reviews

• B

  Bill

  US · couple · Sep 2026

  8/10

  Otherwise a very enjoyable stay

  Breakfast was good.

  TV signal kept cutting in and out.

• B

  Barb

  US · solo_traveller · Aug 2026

  2/10

  was not confuable i stayed there in the 90,s an it was great ,now its on the cheap side

  location

  Didnt like the smell of room , bed was not made eveery day cheap soap towels

• R

  Roweena

  US · solo_traveller · Aug 2026

  5/10

  Convenient to freeway

  Old and run down. Breakfast was only palatable

• 5

  545lizaw

  Family · Aug 2026

  2/10

  Old, nasty in room pull-out, daughter woke up in the middle of the night with welts, bug found in bed.

  DON'T!! I booked this room specifically for the pull out. 2 adults and 3 children (daughter and grandchildren). The pull-out mattress was shredded and stained. We requested a different room and was given identical room on ground floor. My daughter woke up in the middle of the night itching and had welts. After looking at her arm and searching the mattress, we found a bug. I took pictures and went to the front desk, showed what was discovered, and put anti-itch creme on it. I was told to have housekeeping clean the room and to speak to the manager when she comes in about 2:30p.m (It was not about 4am). After speaking with the manager, she asked why we weren't moved into another room? She said she would adjust the rate for the inconvenience of moving. The room we were given did not have a pull out but a chair and ottoman. My grandson said he was ok with that. We stayed again in the good room. The total nights stayed were 3 the reduction in rate that was given 5 days later was $60.00. Yes, the bug was saved and housekeeping threw it away. I am NOT a complainer and travel often. This location had a drained hot tub and small pool. I Will not choose Choice hotels anytime soon and definitely NOT this location. We st1ayed the last 2 days of July and the first day of August 2026.

• O

  O9658EMpamelah

  JOPLIN, MISSOURI · NONE · Jul 2026

  2/10

  Don't be in a hurry to check in

  Took me an hour to get checked in and 2 rooms later, we finally got settled. Front desk worker was having issues with internet but all she would say was "It's not working", "It's just not working". There was no attempt to try to solve the problem or inform us what the problem was. I tried inquiring to see if any of us waiting could help solve her problem because we were all waiting to check in and I was told not to yell at her (but I was definitely NOT yelling). I finally got her to tell us it was an internet issue, so I offered her a hotspot connection to see if that would allow her to get everyone checked in as now there were multiple guests waiting to check in. I know customer service is not an easy profession, but the more transparent you are, the better you are - some people genuinely want to help you out.