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Guests mentioned
US · extended_group · Oct 2026
Not very comfortable
Proximity to places
Hard access. Locks don’t work Keys need update or remade Parking situation is atrocious 6 persons can not live here. Living room sofa would not open to use as bed Additional room had washer and a wall too close to open the sofa to turn it into a bed Should be advertised as suitable for 4 persons accommodation.
AU · family_with_children · Oct 2026
It was a lovely one night stay would stay there again
Short walk to main part of Como, good size for our family of 5
No toaster, and hot water was limited to 3 people having showers
AU · extended_group · Sep 2026
Convenient location, the accommodation had issues with hot water, facilities, sleeping arrangements, electricity, and ma
The location is really the only thing this accommodation has going for it.
Unfortunately, we experienced a number of issues during our stay. On arrival, we were provided with two sets of keys, but one couple in our group was left waiting outside for over an hour because the keys provided were actually for a different apartment. The front door locks needs to be replaced with a more modern lock system, was fiddly to open and when in the apartment the keys had to be in the door so that the door would lock. The hot water for showers was extremely poor, making showers difficult, particularly with four people staying. The kitchen facilities also need attention. There are two microwaves, but one doesn’t work and the other doesn’t have a turntable, making it essentially unusable. This was also the first accommodation we’ve stayed in during four weeks of travelling through Italy that didn’t have a freezer compartment in the fridge — unfortunately, our Aperols had to go without ice! The lack of curtains in the main bedroom was another significant issue. The apartment is located on a main road, and without proper curtains it was difficult to sleep especially being across the road to a soccer oval where there was a game one evening with flood lights. During a lightning storm, the entire room repeatedly lit up throughout the night. The second bedroom is also somewhat misleadingly described. It is essentially a couch and a mattress on the floor in a very small room, with no air conditioning or airflow, which made it uncomfortable. We also experienced an electrical issue where the power shorted, and were subsequently told that having three appliances running at once would cause this. For a property accommodating four guests and up to six, this is not particularly practical. Finally, no clothes drying rake, hardly any toilet paper, the couch in the kitchen/living area has clearly seen better days and really needs replacing. Overall, while the location is convenient, the accommodation itself needs considerable attention and improvement.
AU · solo_traveller · Sep 2026
Unhappy
Nothing at check-in.
The worst experience I have ever had with a front desk person who was hardly ever there but bookings.com advertised 24/7 front desk. Most unhelpful and uncompassionate when I asked for help, was told "Not My Problem" each time.
DE · family_with_children · Sep 2026
13 Viale Fratelli Rosselli · Como