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US · couple · Sep 2026
A lovely place to stay
Overall this as a very pleasant stay. The staff were extremely friendly and accommodating. The property was clean and well maintained. And there was never any shortage of activities...from scuba diving to just laying around on the beach.
We arrived fairly late due to traffic from the airport. And while the main dining room was still open, the food service was very slow and wasn't great. Though that was the only time we were disappointed with the restaurant.
AR · couple · Aug 2026
Desagradable
Playa. Beach
Couples Negril Comida en buffet, muy pobre, en el desayuno un solo fiambre, casi ningún queso y pocas frutas, muy pobre, no acorde con la tarifa La habitación la hacían entre 17 a 18 hs Detalle hasta la tv tiene deshabilitado la función de ajustes y traducción Café solo en una cafetería, en ningún. restaurante hay cafe En el buffet por la noche imposible comer con el volumen alto de bandas en vivo, desagradable, no se puede conversar ni una sola palabra En gastronomía de hoteles 5 estrellas de los mucho que visitamos es el peor Lo bueno las playas , pero no alcanza Nunca mas Falta de respeto total x el hispano parlante, nadie habla ni una sola palabra de español, ni en las oficinas del hotel en el aeropuerto, indudablemente, si hablas español este hotel, ni Jamaica es para nosotros, hay que ir sin dudarlo a República Dominicana, es otro standard. Desprecian 100 millones de turistas al año, solo de América latina, Parece que no entienden lo que el latino y español viajan al caribe, para mi es primera y última vez Couples Negril The buffet food was very poor. Breakfast included only one cold cut, almost no cheese, and very little fruit—very meager and not in line with the price. The room was cleaned between 5 and 6 pm. Even the TV had its settings and translation functions disabled. Coffee was only available in one cafeteria; none of the restaurants offered it. At the buffet in the evening, it was impossible to eat due to the loud live bands; it was unpleasant and impossible to have a conversation Of the many 5-star hotels we visited, this one had the worst cuisine. The beaches were the only good thing, but it wasn't enough. Never again. There was a total lack of respect for Spanish speakers. Nobody spoke a single word of Spanish, not even in the hotel offices or at the airport. Undoubtedly, if you speak Spanish, this hotel, and even Jamaica, is not for us. You should definitely go to the Dominican Republic; it's a different standard.
US · couple · Aug 2026
We had a lovely time and definitely would return.
Property was beautiful. Very clean. Staff was friendly.
Alcohol brands/bar hours, limited dining options.
GB · couple · Aug 2026
The best holiday we have ever had. A piece of paradise
Staff were friendly. Food amazing
No lifts
CL · couple · Aug 2026
La playa
La comida tiene mucho margen de mejora
Norman Manley Blvd · Negril