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US · family_with_children · Oct 2026
Over all pleased
Clean,great location and and friendly staff
Bed was very uncomfortable
US · couple · Oct 2026
US · family_with_children · Oct 2026
It was adequate for a hotel, but the price didn't match the lack of amenities that were available.
It was just your average hotel to me. It was nothing special.
I didn't care for the fact that when I checked in online it said that no credit card would be used and then I had to give my credit card number anyway. Then when I was checking out I wanted to pay in cash, not with my card and was told that the hotel didn't take cash. It is for this reason that I will not be staying at the hotel again and I am giving a bad review. I also didn't like the fact that most lesser costing hotels offer a free breakfast, while this hotel did not. If you wanted to eat you had to pay. Those are huge things that affect my staying again, and the hotel fell miserably.
US · solo_traveller · Sep 2026
I would never, ever, ever stay here again and will actively deter others from doing so.
The bar
The front desk staff (Leslie) was the most rude and uncaring person! This place definitely has a culture issue! The bed was harder than a floor. The sheets were so rough I got friction burn on my elbow when I turned over. The air conditioner was set on 66 degrees and every time I set it higher it would change to 66 and the air blows right on the bed.
GB · solo_traveller · Sep 2026
4385 FRONTAGE ROAD NW · Cleveland