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US · couple · Oct 2026
Adequate but was afraid of slipping entering and exiting the shower.
Good
It could be better if there is a grab bar in the shower for entry and exit safety.
US · couple · Aug 2026
No coffee in the room?? We won’t stay there again.
We have stayed at this Holiday Inn Express probably 2 dozen times over the last two decades. Our extended family has stayed there for two family gatherings because of my recommendation. We appreciate the location, facilities and staff.
I was dismayed that the hotel recently changed its policy to remove in room coffee makers unless requested, stated in small print on a small sign. The new coffee brand was not as good as old one. We won’t stay there again. There are plenty of other hotels in the area to choose from.
US · solo_traveller · Mar 2026
I'll definitely stay there again
modern design, cleanliness, quality of fixtures and towels . It was very quiet and everything worked well.
The bedding was made too low, needed to be closer to the pillows.
US · couple · Feb 2026
Don’t use booking.com ever again. They charged me a couple days before I arrived and then the hotel charged me again and I’m still fighting to get my money back three months later.
US · solo_traveller · Jan 2026
Everything was nice and clean. Staff was friendly.
Jets for hottub weren’t working. And the pool could be a bit warmer. But I mean that’s a stretch. Everything was great.
3443 Hutton St · Springfield