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FR · couple · Sep 2026
US · family_with_children · Aug 2026
Disappointing for sure. Too much money for hotel for the value which is low.
Room was good. Clean.
Staff, especially girl with blue hair was very unprofessional, dressed unprofessional, not willing to answer kindly. If a he was on her cellphone, she made you wait. Not fit for the job in our opinion. Also we wanted to use Dartmouth hitchcock "Rest Easy " program and because I booked through booking.com, they don't offer it. 😢 i was p'd that I wasn't given 30% discount. I should've been given that discount. Pool was not available, apparently it's been down for some time.
US · extended_group · Aug 2026
OK
It was a clean place to stay for the 11 hours we were there.
We were 2 elderly sisters and my daughter. Immediately upon arriving, the sofa bed was not made up, nor could we open it. Had to call the front desk to have someone open it. The toilet was way too low for elderly guests, and there were no grab bars to help them up, which made it quite difficult. The pillow was absolutely non-supportive. Other than that .... the stay was fine. We did not have breakfast or anything since we had to be elsewhere early.
GB · extended_group · Jul 2026
IN · family_with_children · Jul 2026
Comfortable stay can become better with better hospitality from the staff.
Room was comfortable and clean.
All was good other than the interactions with the lady managing the Bistro. She was cold and brusque! Coffee supplies were not replenished though we stayed for two nights.
10 Morgan Drive · Lebanon